Tudodesk Software


Tudodesk is a cloud-based business management solution that helps workshops, job shops and repair and service centers to manage customer inquiries, estimates, invoicing, payments and more.

Tudodesk's features include integrated messaging, live chat, automated email, contact management, leads management and more. Users can also create and send proposals, quotations and estimates to their customers. The solution also helps users to generate invoices, which automatically calculate sales tax, GST and VAT and can be accessed by mobile phones and tablets.

Users can create multiple job sheets with specifications, photos and progress and share them with technicians and customers. Additionally, the solution features deposit requests, shipping notes, packing sheets and cloud storage for uploading client files, photos, CAD drawings and paperwork.

Services are offered on a monthly subscription basis that includes support via email and live chat.



2 Reviews of Tudodesk

Overall rating

5.00 / 5 stars

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Showing 1 - 2 of 2 reviews

June 2018

Louise from Ashford Chroming

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Couldn't do business without it!

I've also found that my customers love the automations, my business is now 24 hours a day and dealing globally this means we are always open for business.

Pros

Using this app has changed the way we work. It's reduced so much time in processing our orders and updating our customers as the automations cover all sorts of follow ups and marketing mails to help win business. As a business owner my time is valuable and this product has given me more. It's also made me more aware of our margins and how many cancellations we were getting and allowed me to explore this with my team and make some changes to better aid our service.

Cons

The only downside is that I didn't need to employ an admin person any longer which of course makes good business sense but a shame for staff. The app has covered so many jobs we used to do manually, and as it does it's job the first time every time, it's super efficient.

February 2019

Jonathan from www.repairsbypost.com

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Sophisticated CRM system without the extras you do not need. It's not rocket science !

I cannot highly recommend this system enough, Having tried a number of other systems this cuts the rubbish and and gets on with the job it's designed to carry out, saving you time and effort and hours looking at parts of a programme that are never needed.

Pros

The simplicity and flow of the CRM software enables any member of staff to quickly understand the system.
The ability to change the workflows and content is simple, The internal communication system with your customers is excellent. and the initial integration and ongoing support has been superb.

Cons

I never heard about this system until i was well and truly into another CRM.
The initial training is complex , but much needed, and a few additional features could do with being added

February 2019

Brian from Southern Restorations CoOp

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Team has got a winning product here!

Continues to develop beneficial improvements to the form and function of the software and I have no doubt it will continue to lead in its Restoration Marketplace.

Pros

Worked with the support team directly early on to debug and fine-tune an excellent core program for production management of my Restoration, Repair business.
The team was responsive to my detected issues and got his code staff to address the bugs as we found them. Continue to use his program service as my business morphs and changes and will continue to support his efforts. Bravo Team, continued success.

Cons

Some issues early on with Firefox that continue to challenge certain info input but the software works well as designed in Chrome.

February 2019

Tolgay from Codeo

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

B2B Collaboration

We have collaborated with NSP Cases and Tudodesk on a B2C project. Tudodesk takes care of the business processes very well while our solution offers design automation on a big scale. Eventually we've got a fully automated system where the product is sold online, modelled automatically on our Software, sent to Tudodesk for manufacturing and shipped to the customer. From sales to shipment, everything is automated.

Pros

Very functional, flexible, fast, lean design. API can collaborate with other softwares easily. You can automate your main processes with Tudodesk and if you have special processes where you need another software usage, you can do that with Tudodesks help.

Cons

I have used the software for quite a while now and all i can say is that i couldn't find any cons as of yet.

February 2019

Eric from CHRONONATION

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Amazing company with great customer service

Incredible product and we are so happy to use it

Pros

Too many to list but they've virtually thought of everything from the automation, to the richness of the emails to the process and customer service

Cons

Learning all of the complexities and functionalities of the system and getting clients to buy in to the process