Productboard
About Productboard
Productboard Pricing
15-day free trial, no credit card required. Essentials plan: Prioritize what your customers need and make what matters: $19 per maker/month (billed annually). Pro plan: Align teams to drive real business outcomes: $59 per maker/month (billed annually). Enterprise plan: For organizations to securely and scalably uplevel their entire product management processes: Custom pricing Productboard AI (Optional Add-On): $20 per maker/month (billed annually).
Starting price:
$19.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Productboard
1 - 5 of 149 Reviews
Andrew
Verified reviewer
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2019
Curate your user feedback and manage your backlog
Productboard is an excellent tool to help you make sure your roadmap is driven by real user feedback and value to your customers.
CONSProductboard is a fairly young company and is still building out some "no brainer" features, but they also release fantastic updates often!
Hayley
Leisure, Travel & Tourism, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Great tool for centralising product information
A place to put all the feedback where it won't get lost and forgotten since it can be linked to specific features and used to inform planning.
CONSNothing major. There are features we'd appreciate in future like objectives on timelines, user story mapping, etc but they're not vital.
Reason for choosing Productboard
It scored highest on our criteria and was better looking than our 2nd highest (Aha!). We prioritised for multiple views for different teams/people, visual prioritisation matrix, having Objectives as a standalone thing, feedback library and various integration needs. AirFocus scored as well on roadmap aspects but had no feedback functionality, the cost of standalone feedback tools ruled this out.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
FUNCTIONALITY
1
Reviewed June 2023
Terrible Search, Terrible UI, Unstructured Data
Migrated from Canny to Productboard. Canny is far and above an easier to use, more pleasant, effective solution for feedback management
PROS- Logging in with SSO integration was easy.- You can use it to capture product feedback, even though there are much better tools out there.- Integrates with Zendesk
CONSWhere to begin???- 3 different search boxes, no unified search.There's one search for views, one search for notes, and another for topics that notes are about.This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields. Leads to ton of unstructured and poorly searchable data.- The user interfaceThere's no hierarchy to data. The UI/views are overwhelming, and feel disorganized. It's like the worst email inbox or notes app imaginable for complex feedback + data.- Votes on product feedback populate as distinct notes Makes the already bad search even harder to use
Steven
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Best software for Product Managers!
Problems business solved: -Backlog centralization -Prioritization decisions -Roadmap visibility
PROSI receive a lot of different input across many channels. With Product Board, I can use my Chrome extension and send everything there. Once a week a specific time is designated to search across all input and find the most valuable insights. The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap. All our product management is around this tool.
CONSNothing particular, the team keeps adding great features on new releases.
Reason for choosing Productboard
Product board is more specific to solve our needs.
Pieter
E-Learning, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Invaluable for those who really care about user input
Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place."
CONSIt still lacks multi-language support (any other language than English) and the ability to directly interact with user insights.
Reasons for switching to Productboard
Because we needed to link insights to product development easily so that anyone working on a new feature could easily find and access user insights.
