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Most Helpful Reviews for GO Show
1 Review
Patricia
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Catastrophic Experience: Wasted Resources and Broken Promises
Our experience with Cience was a disaster. Despite a hefty investment, their promised revolutionary outbound marketing efforts turned out to be smoke and mirrors. They sold us on "proprietary software" and seasoned BDRs, but reality fell short. They shifted to a disastrous custom-built tool without warning or proper testing, leaving us scrambling. Their "secret sauce" of intelligent targeting with data was mere generic cold calling, resulting in zero ROI and putting us in jeopardy with our board. When confronted, Cience's response was inadequate—an extended contract offered instead of addressing core issues. Their use of ChatGPT for content generation, disguised as proprietary AI, added insult to injury. Hours spent creating playbooks were disregarded as Cience opted for AI-generated messages. A toxic work environment surfaced when our account executive broke down on the phone. In conclusion, Cience failed to deliver, wasting our time and resources. Avoid Cience at all costs.
PROSThere is nothing positive to say about this company or the products they claim to offer. Their products are nothing short of smoke and mirrors.
CONSI cannot express how utterly disappointed and frustrated our company is with the services provided by Cience. What was promised as a revolutionary solution to boost our outbound marketing efforts turned out to be a colossal waste of time, money, and resources. Cience sold us on their so-called "proprietary software" and a comprehensive suite of data, advertising, and analytics services, coupled with the promise of seasoned Business Development Representatives (BDRs) to scale our outbound efforts. Unfortunately, the reality fell far short of their grandiose claims.