TerraPro
About TerraPro
TerraPro Pricing
TerraPro offers a free trial, after which the software is available for $100 per month. Contact Terradise Computer Systems for further pricing information
Starting price:
$100.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for TerraPro
1 - 5 of 16 Reviews
Brian
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Customer support is always there when needed.
PROS
Handles everything we need it to do. I know there is so much more it can do for us, but we have a website program that takes care of other things for us.
CONSFew little glitches, but I know how to work around them. Some things are a little strange on how it needs to be entered, but have adapted to that.
Nancy
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
TerraPro works!
Overall, business reports are easier to print. Everything from price lists, account receivables, etc... And if there's something I need that I don't have, Terra Pro has a fast and affordable solution to get the job done. I like speaking to the owner of the company--someone who has "skin in the game", so to speak. They care about your business because they care about their business. I have in the past, and will continue to, recommend Terra Pro software to people in our industry. I have used other funeral home software but this one is designed and tailored to meet our needs.
PROSPrior to TerraPro, we used a software that had little to no customer service. Frankly, when you are having a software issue, it makes little sense to be queued with a possible callback in three or four days. TerraPro is there with help when I need it. Software, user error, updates... I know I can call and have contact with someone almost immediately. Excellent customer service/support and ease of use (TerraPro is very user friendly) are the most important things to me when choosing software.
CONSI really don't have a "con" about this. Almost all issues I've had are related to "user" error! (Which translates to me trying to get too creative when adding forms, etc...) The customization part takes some computer knowledge (programming language/commands) but again, Terra Pro's excellent customer service has taught me a few things and saved me from myself on several occasions!
Reason for choosing TerraPro
There were a couple of programs that we looked at but frankly, what sold us on Terra Pro was their customer service and customization of the product to meet our needs. So glad we chose them!
Reasons for switching to TerraPro
Poor customer service; A "one solution fits all" answer to any problem or issue; Connectivity issues
Vendor Response
It has been a pleasure to work with Nancy to assure TerraPro meets her needs. She exemplifies the best in funeral home operators with her personal attention to detail.
Replied November 2019
Bailey
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2017
Valuable system & program. Works well with having multiple locations. Not friendly to new users.
Clear storage of data. Similar to EDRS format which we sometimes view as a "practice death certificate" before entering the actual death certificate. Easy program for us to access in multiple locations. We also utilize storing PreNeed information in TerraPro so PN information is accessible from almost anywhere- mostly accessed in the middle of the night when taking a new death call. Billing is easy after packages are entered.
CONSDifficult to navigate. Hard to teach to new employees, though it does function well after you know what you're doing. Entering billing packages is confusing. Entering/Deleting new/former employees, cemeteries, crematories, churches, etc can be frustrating when you do it, which isn't frequent. Dislike using the Military Forms... Have had difficult experiences with those in the past.
Johny
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
TerraPro Is A Good Choice
We have been pleased with TerraPro.
PROSOur funeral home averages about 180 calls per year. TerraPro has been a good choice for us. It is an easy program to use. It has a very simple form type entering of case information-vital statistics. The Card Program for printing cards and register books works well and is simple to use. The funeral director can easily set up their own price list info, charges, etc. and easily enter billing information. It tracks sales and merchandise information and has good reporting of information. We use the Accounts Receivables tracking and it works well. Entering payments, giving discounts, recording overpayments and bad debts is a breeze. [Sensitive content hidden] is really good about tailoring forms to fit one's individual needs. He is always a phone call away for support. The program was reasonably priced and the support is reasonable. It has many different features, such as insurance tracking and schedules for promissory notes, etc. that we do not use. Overall, we have been pleased with this program.
CONSThere have been a few problems with error messages which were not needed and will sometimes cause the program to close and has to be re-opened during a session. That can be annoying. [Sensitive content hidden] usually can address that and correct it.
Reasons for switching to TerraPro
It was a complicated program and support was expensive and not really that good.
Mike
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Number 1 choice!
I have used TerraPro since 1986(?) when I used DOS commands to open and run the program. Except for a couple of years in between . . .then we went back to TerraPro. Easiest program I ever used. I can do my case work without issues.
PROSTerraPro is versatile. It has many built in components, and those can be customized for individual locations and needs.
CONSSometimes there is a bug or lapse of information carry over after an update. These have always been addressed and repaired in a timely manner.
Reason for choosing TerraPro
During the "switch" years, TerraPro info was not easily integrated into the other vendors programs and documents
Vendor Response
Thanks, Mike for your kind words.
Replied November 2019