CampSite Software


 

CampSite is a cloud-based camp management solution that serves small and midsize camping businesses. Primary features include online camp registration, a parent dashboard, financial management, billing and invoicing, user management and reporting and analytics. 

Other features of CampSite include online forms, communication tools, lead management, bunking board and email notifications. Users can select additional features such as medical management, attendance, transportation management, phone-call scheduling and staff recruitment management.

The online registration module helps parents enroll their kids and access information about activities and sessions available in their area. The financial management module allows users to create payment schedules, batch-process credit cards, run reconciliation and generate reports. The lead management and analytics module tracks the most popular areas based on recent leads and compares leads received each month to the previous year’s numbers. Support is available via phone, email and a dedicated support specialist.

 

CampSite - Bunking boards
 
  • CampSite - Bunking boards
    Bunking boards
  • CampSite - Financial summary
    Financial summary
  • CampSite - Online enrollment
    Online enrollment
  • CampSite - Payments
    Payments
  • CampSite - Reporting
    Reporting
  • CampSite - Staff recruitment
    Staff recruitment
Supported Operating System(s):
Web browser (OS agnostic)

55 Reviews of CampSite

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Katie from New Country Day Camp
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

CampSite has revolutionized our camp!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

CampSite has changed our working experience, as well at the customer experience for our camp. We look more professional, can keep track of so much more, and have increased the safety and security of our campers.

Pros

We love how easy it is for us to use CampSite for keeping records, taking attendance, running reports, and doing everything that we used to do manually with 100's of versions of spreadsheets and lists!

Cons

There are still some areas that can be improved in the functions of certain things, however they are VERY responsive and always putting out updates, so these things are constantly improving.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Wow Katie, thank you for the very kind words! We are glad to have helped "revolutionize" the way you run camp and we'll keep on improving the product and support experience!

 

Eric from South Breeze Day Camp
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Functional, Easy to Learn, Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a camp director who prefers to have as much contact with parents and campers as possible while also keeping costs down, I have found CampSite to be invaluable. I do not need a full-time administrator to handle the back office so I can be out front with my campers. Campsite allows me to do everything- enrollment, bunking, billing, special requests etc- quickly and efficiently so I can be a visible presence in camp.

Pros

While comfortable with technology, I no longer have the patience to spend an hour or two learning a new trick. I have found with Campsite, that learning a new feature is fairly simple. And, when its not, I email a question to support. And, to me this is one of the best features of the software/service, I get a response very quickly with clearer instructions or an offer of a phone call if I still need further help.

Cons

My biggest challenge with the software is if a camp family changes plans, I have to adjust multiple parts of the system to update it properly.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you Eric! We're glad CampSite helps make the administrative work easier and lets you focus on the important stuff (running camp!).

 

Rose from Princeton Day School Summer Programs
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Campsite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our parents find registering fairly easy, they have good support for clients.

Pros

Very easy to learn the program. Set up is easy and customer support is quick.

Cons

There are certain reports that we cannot get.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you for the kind words Rose!

 

Marita from Rondup River Ranch
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Medical camp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Cons

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you Marita, we are happy to hear you are having a positive experience with CampSite so far.

 

Benjamin from West Suburban YMCA
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Campsite has been a wonderful addition to our camping season

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have loved working with Campsite. It has been a welcomed change from the previous software we have used. I really appreciate how responsive you are when we have questions or features we would like added/changed.

Pros

The ease of use, the responsiveness of the support team, the features provided.

Cons

I wish there were more features on the email tool (background color options, better formatting options), and that the system was able to import information from the CCC system in a more straightforward manner.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you Benjamin, we will do our best to keep up the level of support and product you are used to!

 

Sandy from Breezemont Day Camp
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Review 11.30.18

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Appreciate the ease summer staff are able to use this program and glad it's mobile friendly for families too.

Pros

Super user friendly. Appreciate the constant updating.

Cons

The camper information form we use would be better served if we could run/print them based on group & week rather than all campers.
We did an all encompassing session as a work around but in the end it threw off other accurate reporting.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thanks Sandy! We're glad we can still impress even the longest term CampSite users! :)

 

Drew from Camp Allen
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Review for Campsite software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good. The software was an upgrade from our previous provider and the customer service has been top notch.

Pros

It is comprehensive and allowed my camp to do new things. Mobile capabilities were epecially helpful.

Cons

When building the site for our camp, we did not have the amount of flexibility to arrange and create fields that we thought we would. A large portion of the internal/admin feels "fixed".

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you for the kind words Drew!

 


November 2018

November 2018

Campsite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Making online enrollment for parents an easy process. Administratively, things have been much easier than doing it manually in the B.C. era (Before Campsite)

Pros

Enrollment, bunking boards, advanced reports, email

Cons

Forms, transportation, enrollment options

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you for your review!

 

Jeff from Jefunira Camp
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great Camp Management Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our overall experience with Campsite has been extremely positive. I have enjoyed outstanding customer support. Any issues that have arisen were addressed immediately and resolved. I have made suggestions for new features and have already seen some of them added to Campsite. My camp staff has found Campsite to be very user-friendly​ and powerful. Most importantly, parents have been extremely happy with our enrollment process via Campsite.

Pros

Customer Service, Customizability, Ease of use, Parent Experience

Cons

Some of the functions we need are only available as add on's. With all of our needed add on's the cost increased fairly significantly. But I still feel the overall value is very good.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thanks Jeff! We appreciate your continued business and your kind words.

 

EMILY from Camp Gan Israel Philly
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

very responsive customer support/ great modules

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

we used to use several different software programs to do what campsite does. The integration is great.
Thanks

Pros

the modules allow me to purchase only what i need when i need it.
customer support is very quick and thorough.

Cons

wish it had shopping cart function so families could check out with multiple campers at one time. They said it is in the works though.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you very much Emily! We will pass your feedback along to our support team.

 

paula from bc spca
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

camp software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The campsite support is amazing. They do their best to find options and are very quick to respond. We have found ways to make our 23 locations of camps with varying weeks work and campsite is very easy for parents to use. They love the blog.

Pros

It is intuitive and there are many ways to accomplish what you need.

Cons

Not able to delete some things that I would like to. Can add to blog using a phone.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: December 2018

December 2018

 

Thank you Paula, we appreciate the kind words!

 

Kate from Lawrence Academy
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Best decision we made!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best decision we made as a business to switch from Campminder to Campsite. It is user friendly, easy to follow, has more capabilities, the home office is very willing to help you and takes suggestions for updates and changes (and actually tries to implement them!) It's been more cost effective for us and our families speak highly about the change and ease of user friendliness of the parent dashboard!

Pros

I like that we're able to pick and choose which functions we want and need. Which leaves you only paying for what you actually need and will use! It's also extremely user friendly and if you are ever in a bind or stuck - Campsite is ALWAYS there via email or phone to help you and their response time is super fast!

Cons

It's hard to find anything that I would say I do not like about it. There are always things I wish I could have it do, but I've never found myself upset that I can't do something with Campsite.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: October 2018

October 2018

 

Wow, we are flattered! Thank you so much for the review Kate, we're glad to have met your expectations and will do our best to continue to provide the level of service you've experienced so far.

 

Chesca from CH
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Makes My Life Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

It's been a huge help. The team is always responsive and helpful. The software is extremely convenient and helpful.

Pros

Overall, Campsite provides features that save so much time and effort on my end. It is very convenient to have and the customer support team is extremely helpful.

Cons

There are a few small details I would personally like to change, but as far as the functionality of the software these details don't really impact it heavily.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: October 2018

October 2018

 

Thanks, Chesca! Our support team is happy to assist any time you need it!

 

Ginny from Montverde Academy

May 2018

May 2018

Switched to this software to manage multiple camps in our summer program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the ability to put all of our various camp and camp information in one place to make it easier to track registration, payment and for our clients to register as well.

Cons

The main thing is that you have to sign in to the software giving as if you were registering just so you can see what camps are offered.

Review Source: Capterra
 

Trevor from Bell Canada
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Cloud Based Camp Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Business Development and profitability

Pros

Exactly what we needed to run our campground. The customer support is amazing and very user friendly

Cons

Didn't have any real cons, very easy to setup and use. Would recommend this to any owner. The price is very competitive with other software for the same purpose.

Review Source: Capterra
 

cammi from JJ

April 2018

April 2018

Just Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Campsite has changed the way we do camp. The software is very user friendly and if you ever have trouble the customer service is superb. I appreciate their constant willingness to improve functionality based on customer feedback.

Cons

Absolutely no cons. We love using this software and it does exactly what we want/need it to do.

Review Source: Capterra
 

Shannon from Christian Chapel Academy

February 2018

February 2018

All in One Camp Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is an easy to use software to have everything related to our camp in one place. It has a communication piece that makes communicating with any specific category quick and easy. It is easy to enroll students and figure out how many you have in each session.

Cons

We have a flexible enrollment camp where we have multiple types of plans children can enroll in. In our school year software, this is automated. When we setup Campsite, we had to manually setup the billing and enrollment process. We were hoping this would be more automated. Depending on how you have your general ledger setup, I would recommend asking specific questions to your setup to make sure you can make Campsite fit your system.

Review Source: Capterra
 

Madison from Childrens Cancer Connection
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

They have been incredibly helpful with all of our individual needs and set up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software was created by people who understand residential camping and the software is very compatible with most camp programs. It is VERY easy to customize the program to fit you.

Cons

There are minor flaws in some of the features that aren't always conducive to medical based residential camping but they are easy to overcome.

Review Source: Capterra
 

Sherry from Camp Kee-wanee
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

This saves me so much time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that I can do it so quickly. Used to take me about 15 minutes to register each camper. Now it takes less than a minute. Parents love it too.

Cons

I think that the look of it is not very exciting. The cork board is BORING. I also wish that the medical records were able to be edited easier and that we could have the immunization records from year to year.

Review Source: Capterra
 

Madison from Smile-A-Mile

May 2017

May 2017

Campsite has made my life so much easier! It makes registering our children for Camp much easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that you can get in touch with someone within minutes if there is an issue with our site. I also like that we can make our Campsite skin look like or website so it is not confusing for your families.

Cons

I don't have much I dislike about Campsite. The only thing I wish I could change is to be able to edit more in the medical module to fit our unique needs.

Review Source: Capterra