We went from using gmail, google sheets and docs, Quickbooks and Salesforce to this one system. It saves us so much time, money and energy that we wasted by updating several apps manually. Everything is in one place now. Our staff, CEO, accountant, and board members are all on the same page, there are no surprises and we can all contribute and stay informed. The set up is easier than other programs I have set up and Campwise was there every step of the way. We did weekly Zoom meetings to get all the details added so it didn't seem so daunting because we did it in steps and I learned as we went. Campwise staff is the best I have ever encountered, they are very responsive and made me feel like I was their only priority, and part of their family.

It's hard to say what I like most because I have several favorites! I love that it puts everything in one place, all our contacts were imported so I can pull them up and share between both our camp locations, but still have separate calendars and reporting for each camp event. I love the reporting, it is quick and easy to pull reports, or if you need more custom reports you can go in deep and pull any data you need and customize it. I love the set up, we were able to explain our business to the project managers at Campwise and they helped me build exactly what we needed. The outcome could not have been better and it fits our needs to the letter since we built it that way.

We are used to using a color coding for our events on the calendars and I don't have that, (yet). I have asked and they said they can do that in the future, as they take feedback and are always improving.

We have enjoyed working with the team at CampWise. They have grown with us and added lots of new reporting features that will make it much easier for new customers (we have been with them for over 10 years). The software is a great tool in streamlining the work of a small office team.

I love the ability to track registrations, rentals, donors, staff, financial accounts in one database. We have migrated all of our data and processes to take advantage of Campwise features, and benefit greatly particularly from the registration/booking and invoice tracking.

Some customers have found the online portal frustrating to navigate. It may be that they're trying to skip steps... On the office side, it has taken quite a bit of set-up to really take advantage of the automation possibilities. But now it has streamlined a lot of our tracking and communication.

Increased awareness of horrible products.

I can't even say that it saves administrative staff any work, because it seems to create even more for them!

EVERYTHING! Twenty years from now, we may be wondering about this or that camp, why registration declined and they had to close down. The reason will be: they switched to CampWise and people decided it wasn't worth wading through so much UX crap, both front-end and back-end, just to get into the camp's front gate. There may not have been ANY thought put into streamlining how a typical user would work their way through registration. Everything you've ever heard bad about government websites is embodied here - I'm renewing my family's passports right now, and CampWise makes that process seem like a breeze. Be nice to your campers and especially their parents: stay AWAY from CampWise!

CAMPWISE always sticks with whatever issue we have until it is satisfactorily resolved.

This year we not only had all the craziness of dealing with the COIVD-19 pandemic we also had major staffing transitions that made us very dependent on the CAMPWISE support team. They went out of their way to make sure we stayed afloat and did not drown. We could not have made it without them going the extra mile for us and I am very grateful!

We have a list of program options that in themselves have different options so the reporting can be a bit complicated. However, CAMPWISE is always willing to created reports for based on our individual needs.

Hands down, the Campwise team want you to be successful. They listen, offer suggestions, and give real-time solutions quickly to help you do what you need to do the way you need to do it. The more we work with the system, the quicker and easier it is for us to process registrations and check availability and rebook groups for next year. I'm glad we switched!

The functionality of the product far outshines the competition. It offers automated steps to do the things that sometimes get forgotten or we are too busy to do.

It isn't "pretty" on the back-end which can make the transition from other software difficult, but I'll trade pretty for a cost-effective product with much more in the way of ability and power any day!