About Sandbox Child Care Management

Go completely paperless with Sandbox - powerful, award-winning child care software. The long list of tools includes attendance tracking, automated invoicing, online registration, parent communication and much more.

Sandbox is built with early childhood educators in mind. The intuitive, easy to use, yet powerful platform empowers child care owners and educators to tackle their daily tasks faster than ever. 

Sandbox is one of the fastest-growing and highest-rated child care management and parent communication tools out there.


Supported Operating System(s):

Web browser (OS agnostic)

69 Reviews of Sandbox Child Care Management

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(64)

64

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 69 results

September 2018

Kevin from Learn As You Grow, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Customer service and support has been outstanding !

Pros

Ease-of-use, real time data for multiple centers and the unlimited customer support. We look forward to growing into this program.

Cons

We are on able to create specific user reports from user data instead of tags.

Response from Sandbox Software

Replied September 2018

Hi Kevin, Thanks for the awesome review and the helpful feedback!

January 2020

Bridget from Semmes First Baptist Child Development Center

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

If you are wondering if you should purchase this software.....The answer is YES!

We have been extremely happy with our purchase and implantation of the Sandbox software. We have been able to drop the amount of past due tuition dramatically along with improving our system of keeping up with shot records and other requirements for the children and staff. My time spent calculating time cards has been dramatically reduced due to using the computerized time clock.

Pros

I love the ease of use of the system and that parents can view their info on the parent app. Since we have started using the software we have been able to drop the amount of past-due tuition from over 10K to under 2K weekly.

Cons

I do not like that when a couple is married that only one of them can see their account balance. I wish there was a joint option where they could both have a login that would allow them to see the balance. I have parents get confused when they login with their personal email when the account is setup under the other parent and see a zero balance. Maybe even something that showed when the parent listed as the non-payer logged in that showed this is a non-payer account. I would also like for parents to be able to pay in advance and it leave a credit on their account. Many of my parents want to pay monthly or bi-weekly and cannot pay over the amount due.

Response from Sandbox Software

Replied January 2020

Hi Bridget, Thanks for taking the time to leave this awesome review! Your request about a joint account is something we have heard before and something we are looking to add to Sandbox in the future. Stay tuned!

January 2019

Cindy from First Discoveries Academy

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

January 2019

Not as helpful as we had hoped ...

Pros

Wide variety of printable reports to help administration

Cons

Rather cumbersome to use. Apps are not fully developed.

Response from Sandbox Software

Replied January 2019

Hi Cindy, Thanks for providing this feedback! We are sorry to hear that you find our software difficult to work in. Ease of use is typically something our customers love about Sandbox. A member of our support team will be in contact with you to see how we can improve the experience for you.

January 2020

Matthew from A Tiny Lab

Company Size: 2-10 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Best Option for Child Care Centres

We have used Sandbox since their early days. We've been happy from day one and it just continues to get better. We have been using HiMama as well for documentation, but Sandbox now offers these features as well. This is a complete management and documentation package perfect for centres no matter if its 15 spaces or 150.

Pros

Customer service and support, user interface, ability to keep it simple or utilize more advanced features, value for money, ability to export data.

Cons

Nothing - we have no issues with Sandbox after 4+ years of use.

Response from Sandbox Software

Replied January 2020

Hi Matthew, Thanks for sharing this amazing review!

February 2019

Hannah from YMCA Camp Coniston

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

I knew immediately that I liked Sandbox from the demo because it was so easy to use!

Overall, Sandbox has been very intuitive and easy to use. It's great to have the platform online and in an app so it's always accessible. I've been very happy with Sandbox so far!

Pros

Sandbox has been very easy to use, and luckily I have not had a lot of questions or issues. But, I would say what I like most about Sandbox so far is the Customer Service. The old software I was using would require several phone calls, lots of time on hold, and a lot of work-arounds to get things done. My experience with Sandbox has been the opposite! The representatives have been available and helpful! They call back whenever I call them- even if I haven't left a message. The online chat feature has also been helpful for quick questions!

Cons

So far, I would say I have liked the billing features the least in Sandbox. We are currently set up to bill families by day, and that has been the only task that has become more time consuming since switch to Sandbox. Getting all of the various schedules, snow day credits, and fees to be applied correctly has been pretty tedious and manual. We are considering switching to a flat-rate monthly fee which I do think would help alleviate some of these issues, as it seems that's what the system is designed to do.

Response from Sandbox Software

Replied April 2019

Hi Hannah, Thanks for the awesome review! We are sorry to hear that you find some of billing tasks to be time consuming. Sandbox handles many complex billing scenarios, and this is normally one of our strengths, however depending on your specific needs, this may not be the case for your center. That being said, we'd love to hear what your current needs are to see if there is a better way that you could be doing it in Sandbox or how we can improve our billing capabilities in the future. Please feel free to contact our team at support@runsandbox.com so that we can assist you further!