Ashbourne Membership Management
About Ashbourne Membership Management
Ashbourne Membership Management Pricing
Every club and gym is different, so we tailor our prices depending on what package you need from us. Once you've seen our entire system and the services we provide, you can build the club management service that works best for your club and then get a price based on your needs, so you don't pay for anything that doesn't help you manage and grow your business.
Starting price:
£0.50 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Ashbourne Membership Management
1 - 5 of 30 Reviews
Sarah
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Ashbourne - Best Gym Management System Around
Their system is user friendly, fully adaptable to your gym and what it needs and the support team will answer as many questions as you ask and never grumble. They website we had designed by them is amazing. I just couldn't be happier.
PROSFor me it was the ease at which I can use their platform, we took over a gym that was using Clubwise which I was not happy with. Ashbourne was recommended to us by [sensitive content hidden] at Studio 1 in Aldershot, and from the demo I knew they were going to be the ones we went with.
CONSI don't really have a bad word to say about them.
Reason for choosing Ashbourne Membership Management
They came highly recommended by a gym owner of 15 years who said they are the best he's worked with. Then Grant who did the demo for us was great to speak to and made me feel that this was the right choice.
Reasons for switching to Ashbourne Membership Management
Clubwise have a system that is difficult to navigate however for me it was the customer service, they have 2 customer service teams, 1 in India and 1 in the UK and they don't communicate with each other. They were not helpful when we switched over and I had a few times where they were just rude.
Vendor Response
Hi Sarah, Thanks so much for your lovely review and for partnering with us! It's been a delight working with you and your team, and we are looking forward to a long future of working together. Kind regards, The Ashbourne Team
Replied July 2023
Aaron
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Software works well and a great team behind it.
A good experience. The main good thing for me, is the speed at which the Ashbourne team deal with queries and issues. The software is very easy to use and navigate and is fairly comprehensive.
PROSWhile the software does almost everything we could need, it keeps the process simple. Very user friendly. The team behind the scenes are always very pleasant and helpful, they respond to queries and fix any issues as quickly as possible (usually within a few hours). The Members app/portal is also very user friendly, almost without issues and is very easy to manage from the back-office.
CONSVery few things not to like about the Ashbourne software. 1. it would be a great feature to be able to place a temporary stop on the gate for certain members. Sometimes we need some information from them before they enter. 2. Sign-Up T&C's cannot be changed to be personalised to individual clubs. 3. Although it's not a negative, it would a be a nice addition - colour coded booking system from the members point of view. 3.
Reason for choosing Ashbourne Membership Management
Ashbourne seemed like a more comprehensive service (including the team behind it).
Reasons for switching to Ashbourne Membership Management
We and our clients were receiving less that acceptable service from these two companies. We heard good things within Independent Gym Owners groups about Ashbourne Membership Management, after seeing the software in a 1:1 demo, we haven't regretted our decision since.
Vendor Response
Hi Aaron, Thank you so much for taking the time to leave such a positive review. We really appreciate your custom and are thrilled to hear that you are pleased with the software and our team. We take your notes for improvements on board and hope that these are features we will be able to implement in the future. Thanks, The Ashbourne Team
Replied August 2021
berty
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
xchange fitness ltd
overall we are happy. the value for money is great and the team are always very helpful
PROSthe live feed with membership and gym entry. the direct message to the ashbourne team
CONSthe user interface is quite dated the app never seems to work well
Vendor Response
Hi Berty, Thank you so much for taking the time to leave us a review. We are delighted to hear that you are happy using our software and that we have been a positive addition to your gym. We are always working on making improvements to our software, so hopefully one of our future updates will solve the issues you have experienced with our app. Best regards, The Ashbourne Team
Replied October 2021
James
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
5 star team
By far my favourite aspect of Ashbourne Management is the help from their team. The memberships side is always helpful, but the tech team are brilliant. They have always gone above and beyond to help me with every single one of my problems historically. Cannot praise them enough.
PROSThe user friendliness. My team of staff are all competent on the software which is down to the simplicity of the interface.
CONSOnly a small one; but I’d like to be able to edit the ‘known as’ column to put my own number system in place with my memberships.
Reason for choosing Ashbourne Membership Management
Pricing, and personable relationship with the team.
Vendor Response
Hi James, Thank you so much for leaving us such a wonderful review. It's a pleasure working with you and your team and we are delighted to hear that you are enjoying using our software and that it's beneficial to your gym. Many thanks, The Ashbourne Team
Replied October 2021
Dominic
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
The best choice we made in years
Our expeirence has been fantastic.
PROSEasy access made very simple by great team
CONSI can't find any the team are really great at what they do
Reasons for switching to Ashbourne Membership Management
They make everything so simple and streamline
Vendor Response
Hi Dominic, Thank you so much for leaving such a fantastic review for our team and software. We are overjoyed to hear that we are meeting the needs and expectations you had and hope we are able to do so for many years to come. Thanks, The Ashbourne Team
Replied August 2021