Excellent. As well as the software doing exactly what it said it did and doing it well, the customer service/client interaction was the highlight and how despite not being by any means, their only client, at times you felt like you were.

- Very easy to use and setup. - Customer service and on-boarding was superb. The complexities of the Metadata Schema and Keyword Taxonomy were easy to navigate with a dedicated librarian to help. - UI is easy to navigate and even without the included training, your average user could find their way around relatively successfully. - Easy to share assets publicly with external providers and agencies. - Collaboro work with you and have even amended or added functionality based on customer feedback and requests.

My only con was some of the functionality at the start, lack of AI, some clunky ingestion processes and some minor functionality and aesthetics all of which were solved and are no longer an issue. NB I gave feedback on all of these issues and they were either already in Collaboro's roadmap or were added and fixed wiki weeks (days on some cases)

Being from the industry Collaboro understood our challenges immediately. The final solution was customised to our unique needs. Thorough demonstrations and communication throughout process. Smooth on-boarding process

When our agency grew larger and larger it became harder and harder to manage all our digital assets. Collaboro solved this for us. Every asset in the platform is tagged with bespoke layers of metadata, meaning they’re easy to surface when required. The most appealing aspect to Collaboro is that they do it all for us – we just upload at the end of a project and they do all the work for us. We aren’t digital asset managers and don’t want to be – we just want it handled. The team are now spending their time creating, designing, and producing, rather than trying to find and store assets.

Nothing at this point, the team are very happy.

Strong assistant for WFH environment!

1. Sharing asset fuction Even if the recipient is not Collaboro user, it is able to share the specific asset only 2. Download wizard Very usuful for non-designers when they download a large file-size of tiff or PSD file to a small JPG.

Too many fields for a single asset - Domino's Pizza Japan does not need a Description, key number, job number, etc.,.. The platform needs to be customized for each market.

Using Collaboro has given us the confidence to know our data is safe and accessible. The software is complemented by people who really do listen, understand our business needs, and have been there to support us every step of the way. Our experience with Collaboro has been great. Collaboro is a long-time trusted partner.

This is a product that has evolved as our industry and business needs have. As a software solution, it has been easy to use and has ensured we have an accessible, centralised source of truth. What I most like about this product is the people behind it, who have a deep understanding of our industry.

The team has really only had feedback with regards to keyword searches. I look forward to unlocking some more of the software capabilities.

the buying journey was smooth. Great demonstrations and really took the time to understand exactly what we needed. The team have provided nothing but good feedback since we started working with them.

The Collaboro platform ensures that my teams are now in full control of all the creative work we’ve ever created. All our assets are now centralised in one place, and can be easily accessed by not only my internal teams, but all our third-party collaborators and producers. The platform is user-friendly, and the customer support we receive is 2nd to none. Collaboro’s unique multi-tiered storage solution has saved us loads in cloud-hosting costs too. I highly recommend this business.

I only wish we knew about them earlier. Great piece of tech!

Collaboro did a great job, this was the best upgrade to our industry. It was a little expensive for our growing company but in the end that helped a lot in our work.

The platform is user-friendly and simple to set up, with excellent search capability and excellent customer service. My staff, partners, and producers can now access our assets from a single spot. The interface and design are also excellent. As the organization increased, it became increasingly difficult to maintain all our digital assets, so at that point and still Colloboro is a big help.

I did not find any problem. It worked almost perfectly for us.

We have understood the benefits of having a central platform to host all assets. This keeps us accountable for our work and licensing, making sure we're utilising all our assets for their intended purpose.

It is secure and accessible to all employees. Reduces worries about saving and sharing files, as it stores all our raw image and video assets that are needed for internal and external stakeholders. Acts as an accessible source of truth for all our in-market assets.

User journey is sometimes a little bit clunky, and we struggle gaining access to external partners. But often when this is resolved, it is a seamless process.

Customer service and support has been excellent. [SENSITIVE CONTENT] and the team have helped us manage our assets onto the system and allow our partners to access.

Easy to use and has great search functionality. Being able to customise our library to allow us and our agency partner's to search for the fields that is relevant to them.

More user friendly help tutorials to help those navigate their way through how to upload assets.

Seamless processes along the journey. Their team go above and beyond to ensure our team is getting the most from the platform.

User friendly platform and great overall solution that makes my team’s lives much easier. We had assets all over the place, now they’re all located in one place and super easy to find, share, re-use etc.

Nothing at this point. Very happy with it.

It's pretty easy to use.

- Basic use is very easy and intuitive with no training required. - The UI is OK

- Keyword search could be improved to include suggested or visually similar results. - Doesn't always find the thing I'm searching for unless it's specific - All the thumbnails look the same