About Content Central by Ademero

Content Central is a document management software that helps companies to sort and store documents. The software has a multi- deployment option and is available as a Software-as-a Service (SaaS) model or can be hosted on premise. The tool can store documents in multiple formats, and allows companies to make their own customized rules and guidelines for document storage. The approval processing functionality allows businesses to track and manage all parts of a document’s lifecycle. The system also features an approval queue allowing managers to take action regarding documents.

Content Central allows users to bring documents from a meeting directly into Microsoft office. Users can route revised documents to managers for review and feedback. The software a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

26 Reviews of Content Central by Ademero

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(8)

8

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

March 2018

Bartholomew from Sigenics Inc.

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Full Enterprise Content Managment

Pros

Price vs. Feature Set - the best on the market in my opinion. Has many features only included in more expensive systems. The system is also available in a Hosted Solution so as to eliminate the upfront capital investment and be delivered as a fully functional SaaS solution.

Cons

Copying profiles for scanning stations is a bit cumbersome, but I just call support so they do it for me.

September 2019

Tony from Northern Maine General

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Content Central

We were able to decrease our paper use.

Pros

Content Central was easy to install and was very easy to implement.

Cons

The only Con I have was not able to get an email when a new update was out.

Reasons for Choosing Content Central by Ademero

It was less expensive and had all the modules built in.

October 2015

Brian from Green Country Technology Center

Industry: Primary/Secondary Education

Time Used: Less than 2 years


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

October 2015

Good software, does a lot but it isn't for everyone.

Pros

In my experience, not much. I'm sure this is a good company, but I didn't see any of that.

Cons

The software didn't work the way it was sold to me. It took what seemed forever to get one of their experts to give me the training I needed to train my users. The quality of that training is such that my users still do not use the software. I only have about 1/3 of our paper documents stored in this system. The rest are still in fireproof file cabinets because we still do not know how to run the system, or users are unwilling to learn something that takes a great deal of training to master.

October 2016

Donald from Tropical Isles Management Services, Inc.

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Non-technical Management & Accounting Perspective

Our firm began researching options for a document management software program 3 years ago. After a year of researching we elected to go with Content Central for our document storage and Capture Point for our document scanning. Both programs were offered by Ademero. Our decision stemmed from the following criteria: 1) We are a small company so pricing was important. 2) We wanted to align with a company that would grow with our company and our needs. 3) Our organizational structure required a high number of user interfaces. 4) Because we are technically challenged we needed to find a program that was powerful but fairly easy to use. In looking at programs in a price range of $6,000 to $60,000 we felt Ademero was the best fit according to these criteria requirements. We have used the software for 2 years and we are extremely satisfied with the results. In that time there have been several minor upgrades and they just released a fairly significant upgrade. For us this is evidence they continue to fund their product development department in an effort to stay relative and competitive in their document management endeavors. We are confident at this point our needs will not outgrow their ability to deliver for quite some time. As previously stated our goal was to select a company that would allow us to stay with them and not have to recreate our paperless process every few years. The technical and support representative we were assigned has, in our opinion, become a valuable asset of our firm. During the setup phase of our document storage (which we found to be quite a challenge) he took the time to familiarize himself with our industry and our needs. Though we had to make some minor changes throughout the process, he was able to help us design a system that has significantly benefited our staff and our clients. Two years later we still contact him with any issue we might encounter and he continues to provide much needed technical support. We again are confident we have designed a paperless process we can use for many years without significant changes. In a nutshell we feel our research has paid off with the selection of Ademero.

September 2019

Anita from Audi VW Glenwood Springs

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

September 2019

How I feel now versus 3 years ago

3 years ago I loved this company and would have given rave reviews. However, contacting support has become very difficult. I used to be able to chat with a representative online and although they could rarely help they would turn the case over to someone who could help and I usually heard back from someone the same day. Now my initial requests for support are difficult so I am just putting up with issues. I have even contacted sales to start my support request because I can always reach them. Once support contacts me, however, they are wonderful and always fix any issues I am having.

Pros

It is easy to scan into the proper folder. We have never had any issues retrieving files

Cons

The last few updates have come with issues. The latest update fixed several of them but now we cannot move files around after they have been scanned. Pages sometimes stick together so the file now has to be completely rescanned.