Etrieve
About Etrieve
Awards and Recognition
Etrieve Pricing
Contact Softdocs for pricing details.
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Most Helpful Reviews for Etrieve
1 - 5 of 26 Reviews
Reid
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
My Review
If experience with Etrieve was cake, I'd ask for more cake.
PROSWe really needed a forms and workflow solution that could take care of business instead of having little systems here and there that didn't little bits of what needed done.
CONSThe form builder can be tricky to use at times but we look forward to the Fall 2022 update that could bring improvements to that.
Reason for choosing Etrieve
Other products seem so Y2k. Etrieve seemed to be cool software with good people to work with.
Bary
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Olivet Nazarene University - eTrieve Experience
We started with Docescan/Doceforms/DoceServe and eventually moved to the eTrieve products. The initial move to eTrieve was a little challenging, but once the later version of the product came out and "fixed" various issue the product is now great.
PROSEase of use and setup, speed and responsiveness of the browser app, great customer service and quick response (and fixes) to major issues, form development (even manually using the built in context sensitive editor) is delightful and fun, and a great community experience. Integration with ETHOS and the awesome support for it (from your developers) really helped. Being part of the beta-testing was great.
CONSUsers got used to the tree in DoceScan and were later disappointed that several "features" were not included in the tree. Custom sorting of tree levels is not possible. Sometimes support for ADFS is a little lacking.
Reason for choosing Etrieve
Many, many more features included for the price at the time, even with the add-ons like Form Integration, eDelivery, DoceView, RemoteScan (Thin Scan), and AutoLaunch the price was much more affordable than one module of Image Now. Also, at the time, customer service was excellent.
Alissa
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Etrieve Review
My overall experience with etrieve has been positive.
PROSThe electronic forms and having all student records electronically has been great especially as more people are now working from home and not in the office
CONSOne problem with the electronic forms is that they are difficult to create and edit unless you are throughly trained and have a technical background. It makes it difficult for our office when trying to edit or create a form where we need to rely on IT or someone at Soft Docs for assistance.
Mark
Higher Education, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Document management made easy.
Overall, excellent experience.
PROSThe learning curve for staff end users is shallow, and our ability to do amazing things with our forms and data is extremely high. The software itself, while initially complex to get installed and integrated with other enterprise systems, is easy to manage on the back end and easy on the users.
CONSOur primary dissatisfaction revolved around the length of time it took to implement the software. With that said, we also understand that integrating multiple systems for multiple workflows across an enterprise is an intensely complex process. Etreive did a respectable job managing that process with us.
Reason for choosing Etrieve
It integrated with our Colleague implementation and provided a much simpler and easier interface for our staff and students to navigate. We're very happy.
Reasons for switching to Etrieve
OnBase was difficult to use, licensing was inflexible, and the software is expensive.
Reyn
Higher Education, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
Etrieve Review
The platform allows documents to be easily shared, while maintaining proper security in the event of an accidental overshare. Filing capabilities are easy and intuitive in Content with a simplified folder structure. Forms are easy to complete and routed through workflows
CONSThere are some inconsistencies in button configurations on the admin side. For example, the save button is not found in all forms.
Reason for choosing Etrieve
Community feedback, clean interface, and contract.
Reasons for switching to Etrieve
Nolij Web was going EOL