Firmex Virtual Data Room

RATING:

4.8

(300)

About Firmex Virtual Data Room

Firmex Virtual Data Rooms is a HIPAA-compliant cloud-based virtual data room solution for small, midsize and large enterprises. It caters to mergers and acquisitions advisory, corporations, funds and private equity, pharmaceutical, mining and energy, investment banks and law firms. Primary features include document management, data security, user invitations, user activity, audit trails and reporting. Other features include two-factor authentication, user-access management, email upload and drag and drop. Users can organize new documents by implementing the versioning feature of the software. The ‘View As’ feature allows users to preview the data rooms while checking the security settings. Other modules of the software include FileSend and Document Sharing. ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Firmex Virtual Data Room Pricing

Single-Use Data Room One-time fee Multi-Use Subscription Annual fixed fee Contact Firmex for pricing details.

Free trial: 

Available

Free version: 

Not Available

Project files are organized the same way they were on the users' hard drive
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Firmex Virtual Data Room Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Firmex Virtual Data Room

1 - 5 of 300 Reviews

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

[sensitive content hidden]

I really enjoy all of my ecounters with Firmex except the inability to use it from a mobile phone

PROS

The ability to easily move / copy documents

CONS

It is hard to use on a mobile phone and use from a mobile application standpoint

Vendor Response

We appreciate the positive feedback on the easy of use and copying documents which saves time and resources compared to other providers. Our platform can be used on a mobile web browser and we do offer an iOS app. The app isn't designed to be a complete substitute, it is meant to be able to store documents offline as well as make some changes remotely.

Replied July 2023

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Firmex Virtual Data Room

For the Real Estate and Investment banking, the sharing of confidential documents within the company and taking on projects being in a group has been made easier. The legal documents and the finances which cannot be exposed can be accessed and updated from anywhere with Login access, for example on my iPhone. Tracking old files is much easier, as we go through sharing hundereds of files everyday with corrections pointed and re-corrected.

PROS

The custom sharing platform which is secured and the visibility control for employees. The best part of software is the document validity & password we can set and the people we can choose from list that can access or view the documents. Also the same document cannot be shared by E-mail or any other non Data-room platform and if done. We can control the share and track of the confidential documents.

CONS

The drawback of this software is that we cannot assign different permission or access levels to people in same group. Also, the time stamp cannot be changes to local time, it's always EST available.

Vendor Response

Hello! Thank you for using Firmex. We pride ourselves on our customer service and you having the best experience. In the future, we would be happy to show you how to set user-based permissions in the data room. It's a function we have to set from our end, as group-based permission is the preference of a majority of our users, it's our default. In terms of time zones, increased functionality is on our road map. As it stands now all of our reports can be run at any time zone, be it est, your time zone, or anyone you choose. Happy to jump on a quick call at your convenience. Thanks you, Jason @ Client Success

Replied January 2019

Tom

Accounting, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Tom Kenny - user feedback

My overall experience of Firmex Virtual Data Room is very positive.

PROS

I like the level of control in relation to managing permissions to be very important and efficient with Firmex Virtual Data Room.

CONS

I don't have a whole lot of negative feedback. Firmex Virtual Data Room offers each of the services needed to host a safe and efficient Virtual Data Room.

Vendor Response

Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.

Replied April 2024

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed May 2019

Overall Good, But No Bells & Whistles

Overall good, but limited customer support.

PROS

Easy to use. Cost effective. User-friendly. Intuitive.

CONS

Highly limited functionality and user analytics.

Reason for choosing Firmex Virtual Data Room

Cost-effective solution.

Vendor Response

Hi there, Thank you for your feedback. We're very pleased you're happy with our platform. We're constantly working on improving our product, releasing new updates each month to bring new functionality to our amazing customers. We very much appreciate the importance of having clear, easily accessible analytics when it comes to your various dataroom needs. For this reason, one our main focuses for the 2019 Product Road-map is improving reporting functionality. If you're interested about hearing more about the upcoming releases, or have questions about product functionality, I'd be happy to arrange a call to discuss at your convenience. Alternatively, our award-winning Support Team is available 24/7/365.They can be reached at 1.888.688.4042 x11 or support@firmex.com. Thanks again for choosing Firmex, Kyle Bardsley Senior Director, Customer Operations & Growth

Replied June 2019

James

Investment Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best Dataroom Option

10/10 would recommend to anybody needing a dataroom.

PROS

It's incredibly intuitive, easy to set up, and has all the functionality of the more expensive dataroom sites. The flat cost is a huge benefit as well, I use it for every deal I'm a part of.

CONS

Not much to complain about to be honest. It has all the features you need, is easier to use than other sites, and is less expensive.

Reason for choosing Firmex Virtual Data Room

Ease of use, breadth of capabilities, price, and fixed fee pricing structure.

Vendor Response

We appreciate the feedback, great to hear about your experience.

Replied February 2024