IntelligenceBank Software

We use intelligence bank worldwide. Its helpful to share images with clients and suppliers.

Pros

Intelligence bank is a useful digital asset management tool with good productivity.

Cons

Intelligence bank have luck of built in integration to retailers.

Pros

I especially like how you can use it as a client portal to engage with customers. It's flexible and over the past 7 years, it has come a long way. They really listen to customer feedback.

Pros

For us, it was bridging the gap between national and state marketing. I like the fact the DAM can house relevant imagery for each market, customised collateral and company logos.

Cons

Some of the permissions processes around workflows can be a little difficult to set up. That said, once they are in place, it runs quite smoothly.

Pros

Being an international business, we have different messages for our different markets, so having a way to organise files by country, and control who has access to certain parts of the platform makes admin work easy. We also love the licensing management tool which allow us to keep track of license expiry & renewal dates for our imagery.

Cons

Not all types of files are displayed in preview mode in IntelligenceBank. Most do, but some files do not.

Pros

IntelligenceBank allows our team to quickly find content across documents (Word, PowerPoint & PDF) and images. Its improved the speed at which our team have put together proposals, leading to less duplicate content and ensured a quick place to find out business critical documents.

Pros

The DAM makes the latest logos, images and sales literature available to the whole team - including our vendors. Vendors have their own folders within the DAM, so we can easily distribute vendor-specific marketing material to them directly.

Pros

Ease of use, customer service and ability to customize the DAM. IntelligenceBank delivers on all accounts.

IntelligenceBank DAM has a great user interface and our global team live the system. I love how you can start small and grow.

Pros

Ease of use and support are both incredible.

Cons

We have a lot of data and as we grow this can be costly.

Advice to Others

Definitely do a demo with a consultant as there are several use cases the software can help with which may not be obvious. IntelligenceBank always have great tips on how to get more out of their service.

I recommend contacting the company as I did, to find a team receptive to ultra specific, and even out of the mainstream needs. In doing that I discovered a team heavily invested in making this a product for the masses - and could help you create the work flow and asset solution you could have only dreamed of just a couple of years ago.

Pros

Very customizable user interface. Allows me to create any grouping and subgrouping of categories, or mix and match. I can have assets by clients, project or any other organization method and have several ways or arranging and reorganizing asset. It has aliasing abilities so that files that you would like to show up in several groups aren't requiring a duplication of assets just to maintain organization. I also like the ability to not only download the original "master" asset, but that you can download on-the-fly flattened reference visuals, ie, compressed, cropped, reduced in dimension jpgs, pngs etc...keeping me from having to save a myriad of variants in anticipation of potential needs.

Cons

It would be nice to be able to track outbound communications, notably, a log of elements and groups of elements I have sent, and to whom, and when. I believe I can see the downloading activity of any particular element, but not a way to confirm that I've actually created and sent a link to assets after that action is completed.

Advice to Others

As a designer it allows me to track projects with multiple clients and projects easily. The ability to customize those arrangements makes it easier for me to distribute work product from anywhere - and works on my iPhone and iPad too - so no longer am I scrambling to get back to a computer when a sudden need for an asset arises. Plus the download speed of assets on the recipient side is among the best I've ever seen.

I am an Adobe CC user and I really like the integration with Adobe Bridge. Being able to add meta data via Bridge is a huge help. Many of our files were previously tagged with information and not having to duplicate that information is huge.

I cant really find anything to dislike. I look forward to the many upgrades that are being worked on. I am in need of a rotation component to file mark-ups. I.B. help desk is now creating one. The help desk is very attentive.

Our biggest challenge is creating a single access point for all images that have been created for many years. Being able to create a single repository with existing and new meta data for searching is important. From a single access point we can now catalog over 15 years of images with global changes that dramatically reduce time and efforts. Our IB will also replace using Drop Box. We can now work more efficiently with image annotations as well as share files more efficiently.

I have created D.A.M systems and Intelligence Bank has been the easiest and most intuitive. The initial launch can seem intimidating, but once you go through the tutorials it all makes sense. Plus, the Customer service is awesome. I have always received a response with the hour and always helpful.The system works well for creatives who use Adobe CC.

I use IntelligenceBank DAM to manage images, and I like how you can tag files and save new versions. Ultimately, it saves me time, which is nice. The support is great and they are always very helpful whenever I have a question.

Pros

Ease of use and the support are both fantastic.

Cons

There's nothing significant to report.

Advice to Others

When you are looking to buy software, I think responsiveness of the supplier is an important thing to look for.

IntelligenceBank DAM has made us much more efficient! The simplicity of uploading assets and tagging them for sharing across a wide network of stakeholders is terrific. We had no previous way of sharing photography and marketing collateral across representatives from eight organisations - all of whom have varying understandings of technology and usage of assets.

IntelligenceBank is used for storing assets and linking data to them, such as consent forms, associated events and people. I like that it has provided a single point of truth for my digital assets, helped formalise processes in my organisation and ultimately reduced my workload.

The tool is fairly simple to understand and update. I also like how it can be customized to your brand (landing page, colors, menu).
User friendly - the tool allows you to download the same image in different sizes and file extension.
Allows previews in video.

IntelligenceBank has proven to be a very flexible software platform that has helped us to manage a large number of assets and external users in an effective way. With the expert assistance of the IntelligenceBank team our implementation was smooth and we have been able to integrate IntelligenceBank with external applications to help manage and distribute our assets. We have found the IntelligenceBank team to be highly responsive to our needs and they have custom developed several features in a timely manner for us to achieve our business requirements. I strongly recommend IntelligenceBank software and the IntelligenceBank team for your business process.

IntelligenceBank is SaaS, has well integrated workflow along with a solid asset management system. What really sets IB apart is their service. They work from the customer perspective, molding their product to fit the customer rather than steering the customer to adapt the the product.

The business application I'm involved with requires very specific, demanding, and often entirely new solutions. Intelligence Bank offer creative, flexible alternatives, always thinking outside of the box. Their people provide thorough and reliable technical support with a friendly attitude. Throughout our involvement with IB (over many years now), the experience has been entirely positive and would highly recommend them.

I like that it's easy to use - very intuitive, its a true DAM without all of the expensive add ons that we wouldn't use and the IntelligenceBank team helped make the process easy.

The default installation of an IntelligenceBank system is very intuitive and provides an outstanding platform for a company to build from. This has allowed me to think of additional uses for the platform above and beyond what we originally signed up for.

We needed a solution for external agencies and staff to be able to use for accessing the latest versions of collateral and information. The IntelligenceBank DAM allows us to manage data, control access and permissions for a variety of user groups and ensure version control for other information and documents. It has additional modules we have plugged in such as Web2Print which streamlines our collateral delivery to the frontline. It's great software.