isoTracker Document Management
About isoTracker Document Management
isoTracker Document Management Pricing
The starter user package plan is US$762.42 for 6 users, including the Super Admin, for the Document Management module on a 12 month subscription
Starting price:
$127.07 per year
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for isoTracker Document Management
1 - 5 of 15 Reviews
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Isotracker review
File sharing and storing are the best features in isotracker
CONSIt’s not that easy to use. A bit complex I would say
Purnendu
Cosmetics, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
We selected ISO Tracker as we felt we got value for money for the number of users we planned to have
We were able to have a web based software that could be applied to multi-sites. We uploaded our procedures, SOPs and forms into ISO Tracker and are able to manage the documentation as required by ISO. Software has revision history that helps as well.
PROSThe software allows read/write and read users which makes it easy to control who can write into the system. Good approval process as well as accessibility that is web based (so can login from anywhere). Do not have to worry about database backup and support is great. Also, you can use this software for multi-sites.
CONSThe software is limited in that the number of users are pre-determined for us. Adding additional users lead to some additional cost. This is not software limitation, however.
Nola
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
Does the job. Easy to use. Glitches seem to be quite a regular occurrence but value for money
Version control which was a necessity for audit compliance. Stopped others from making multiple copies of documents and using old versions. Stricter control
PROSDashboard, permissions and the overall look. Good version control, able to write comments, provides protection from others changing and saving documents that have not gone through the approval process. Very good customer service response times when issues occur
CONSDefinitely do not like the bold print with Document name, number and version on the top of each document. It really takes away from the presentation of the document. Looks awful. Would like this moved to the bottom of a document and shaded. Only to apply to the first page.
Vendor Response
We discovered 2 years ago a slowness issue from our Australian customers. The feedback was initially difficult to investigate as internet is not always good in Australia but once it was identified as a server latency issue from our European servers we set-up a server structure in Australia and there have so far been no further issues. The matter with the header in the PDF documents was raised by the customer at the time of our last major upgrade. We also explained that the further requested changes would be made at the next upgrade unless the customer would pay for the extra work to have it implemented ahead of the upgrade. In fact another customer has paid for the changes and ATC Work Smart has had that code change implemented on their account.
Replied July 2017
Nicola
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Iso Tracker Document Control
Before we utilised the ISO Tracker system fully it was difficult to manage documentation. We regularly found ourselves scrapping around after discovering certain elements of our Safety Management System were overdue review. After the initial effort in implementing our full document package onto the ISO tracker it has become a much better organised and effective process.
PROSI find ISO Tracker simple and easy to use but also very effective in maintaining an accurate Safety Management System. It allows me to keep up to date with all required document reviews with ease and has become an invaluable tool in my day to day duties.
CONSI can not think of anything negative about this ISO Tracker software.
Koen
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Helped us getting grip on documents
isoTracker Document Control helps us getting grip on all documents related to a Medical Device manufacturer, meeting the designated regulations (i.e. keeping and updating the Technical Files) and meeting the ISO 13485 requirements of document control.
PROSThe logging of all changes to a document; Being able to view/download all earlier versions;
CONSThe interface could be more user-friendly; The design looks dated, could use a more modern look and feel;