Pimberly PIM
About Pimberly PIM
Pimberly PIM Pricing
Regular plan starts at £24,000 per year. See website for full plan details.
Starting price:
$30,000.00 per year
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Content Management Software
Most Helpful Reviews for Pimberly PIM
1 - 5 of 20 Reviews
Jessica
Verified reviewer
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Incredible Solution
Pimberly has increased our speed with updating and managing product data significantly. Their systems response is immediate, as if I'm typing directly into Shopify itself. Their automations and data validations have helped us take processes from hours to minutes, and my teams ability to easily and readily see and change every value for a product internally in the PIM as well as in Shopify has been a huge game changer.
PROSPimberly is the solution my company has been looking for for over 5 years. It has fast tracked our ability to maintain product data, and its automations have reduced repetitive tasks from hours to minutes. The team is super responsive with any issues and putting in requests for features.
CONSPimberly is still developing important features, connections, and mappings that other services already offer. It is an incredible solution and I look forward to seeing the team continue to build on what it has started.
Reason for choosing Pimberly PIM
Pimberly had a robust automation system, as well as the ability to mass update fields using simple clickable expressions that are friendly to non-coders. Comparative software was significantly more expensive.
Simon
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Fantastic PIM system offering flexibility, value for money and excellent support
The experience with Pimberly has been fantastic, from pre-sales to onboarding to launch. Each person who has represented the company has been polite, attentive, and informed. We have been regularly updated on new releases and their team have reached out many times to invite us to socials also. Aside from great software, they're a bunch of great people.
PROSThe system's flexibility. Almost anything is possible with its out-of-the-box automation features given as standard. The onboarding team was really informative, allowing us to transform our data and save man-hours to reduce monotonous tasks to workflows.
CONSSome elements of the system are still a work in progress but having visibility of their product roadmap really helps to ensure that we're kept in the loop on the upcoming work. More "out-of-the-box" connectors for the larger sales channels would be desirable to allow for the user to interact with a GUI and receive logs on statuses per connector. If you have in-house developers this is certainly not an issue.
Reason for choosing Pimberly PIM
The price of Pimberly was a compelling offering compared with the others, Pimberly also offered a better onboarding support package. We were
Reasons for switching to Pimberly PIM
We wanted to move to a company who also valued us, especially as we had limited development experience in house.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2023
Need a PIM you can trust? Please look elsewhere!
Pimberly presented themselves as having a stellar PIM and being very well experienced with our online store platform, BigCommerce. None of that was true. We endured roughly two years of near constant bumbling - movement forward was just baby steps, yet we were told breakthroughs were imminent for us to begin fully populating our products into Pimberly and deploying new products to our main website. Some test deployments went well, feeding partial data to the store system, but when they ran a test updating shipping field info Pimberly ended up sending a DELETE command to BigCommerce which wiped all our product categories and their related content (SEO settings, copy, etc.). While initially our primary Pimberly rep was apologetic that this happened, Pimberly management stepped in to then allege the fault was likely with BigCommerce and Pimberly should have no blame. This even though we had never pressured them to hurry their work with the shipping field changes and their staff having full, direct control of how the test was handled. BigCommerce provided a log which clearly showed Pimberly had sent a DELETE command targeting the entirety of our catalog tree in one go, something a smartly designed system simply should not be capable of. After that Pimberly largely refused to communicate with us. No help was offered or provided for getting our website data back to normal.
PROSIt was clear that development work was continuing, adding new features like AI text generation. New UI was an improvement on the old one, but just incrementally so.
CONSOur onboarding, which we were told and anticipated to take just a few weeks, stretched to nearly 2 years before being ultimately scrapped, the Pimberly team leaving us high and dry after causing a disaster yet insisting on keeping the majority of our money. Bug fixes and upcoming features we hoped to make use of were *always* delayed by months. Repeatedly we were told that they were working on linking with other popular technology integrations we use, but for example after a year and a half of onboarding I was informed they had only the last week purchased a license for the most critical integration to do that work and testing.
Reason for choosing Pimberly PIM
Bald faced lies by the Pimberly sales staff, marketing materials, and limited tech documentation.
Matt
Aviation & Aerospace, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
Pimberly Software Review
Working with the team at Pimberly has been pain free. Although our implementation took longer than expected, the team have been on hand every step of the way, supporting us when and where we needed it most.
PROSPimberly is really easy to set up and you begin to reap the benefits of a centralised PIM almost immediately. While it is not the cheapest on the market, the functionality available is very competitive for the price point, and even ahead of some providers who charge more. Feeds and Channels are simple to set up and accommodate multiple file types. We use XML, API, Webhook and CSV, and can alter the configurations in the UI for most requirements.
CONSWe would love the ability to sort products in the Products UI
Reason for choosing Pimberly PIM
We were able to see the workflow builder in greater detail, and this was something important to us. In addition, Pimberly had experience integrating with our Commerce Platform.
Vendor Response
Thank you very much for your review Matt! We appreciate your feedback.
Replied June 2022
Bryn
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great for Business As Usual
We used PIMberly as a service on the side of our product data previously (to provide API data to our customers) however a couple of years ago we put it at the heart of our data and it is performing well; automating many of the logic based manual processes that people shouldn't have to do. Once up and running the Support Team are fantastic and will rapidly deal with any queries we may have and all stakeholders within the business have access to clean data to generate reports, populate brochures or pass to our customers to populate their websites with our whole product range.
PROSOnce up and running, the PIM is very robust and happily plods away in the background automating many processes and populating data based upon criteria thus removing the need for manual intervention in most cases. It also has a great channel creator, allowing you to create customised outputs in many formats from APIs to CSVs.
CONSThe parent record cannot be updated based upon fields within the child record without SQL (and vice versa) however this is something PIMberly are working on currently.
Reasons for switching to Pimberly PIM
To futureproof the business by moving form a bespoke database to a supported platform.
Vendor Response
Thank you very much for your review Bryn! We appreciate your feedback.
Replied March 2022