Smartwaiver
About Smartwaiver
Smartwaiver Pricing
Pricing based on number of NEW signed waivers collected. BASIC: $18 per month. Up to 100 new signed waivers per month. GROWTH: $34 per month. Up to 200 new signed waivers per month. STARTER: $50 per month. Up to 300 new signed waivers per month. PROFESSIONAL: $100 per month. Up to 600 new signed waivers per month. BUSINESS: $150 per month. Up to 1,000 new signed waivers per month. PREMIUM: $195 per month. Up to 2,500 new signed waivers per month. PREMIER: $260 per month. Up to 5,000 new signed waivers per month. ENTERPRISE: 5,000+ new signed waivers per month. Contact Smartwaiver.
Starting price:
$18.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Smartwaiver
1 - 5 of 49 Reviews
Kimberly
Verified reviewer
Entertainment, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Easy to Waive
Easy, digital waivers for an escape room style business. We use smartwaiver for every guest, every day, and it usually takes about 5-7 minutes for the guest to fill our waivers for a full party of adults and minors.
CONSI dislike that this software is dependent on wifi. No internet means no waiver and that means guest flow is a no-go
Vendor Response
Hi Kimberly Glad to hear that Smartwaiver is working out for your business online. With the latest free Smartwaiver Kiosk app, you can use the software OFFLINE too. Check out our Support Page here: https://support.smartwaiver.com/hc/en-us/articles/360001610007-Using-the-Smartwaiver-Kiosk-App-Offline-
Replied September 2019
Darien
Verified reviewer
Religious Institutions, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Smartwaiver is a cheap, useful e-sign application
Overall, Smartwaiver is an excellent product - especially when compared to other e-sign solutions that either offer a worse interface/lack of features, or offer similar features at a much higher price. This product has given us a simple solution to a problem we had with online signatures, and while it is complicated to use, it is incredibly useful.
PROSSmartwaiver has numerous useful features, most important being their comprehensive form setup that allow you to setup a simple online form to collect permission forms & signatures. I've used this for over a year to collect permission forms from parents, and never had an issue, even from parents who are not very tech-savvy. The front-end side of Smartwaiver is incredibly simple to use. This tool is especially useful since it creates a simple & straightforward form, and allows people to fill out one form for multiple people.
CONSSmartwaiver offers many features and a simple front-end design, but it's back-end/admin side leaves a lot to be desired; especially when it comes to creating an online form. Smartwaivers forms are very useful and look good once setup, but the setup process is quite the chore - with numerous options and few explanations that make it difficult to learn and setup. I spent many hours setting up a single form, which I have just duplicated over and over again to avoid going through the whole process once again. However each time I setup a new form (only once every couple months), I have to sort through all the options once again and try to relearn the whole system. The features offered are all useful, just complicated. Paired with all the other features from Smartwaiver that are not explained, and this platform has a lot to offer - if you're willing to put in the work to learn.
Reasons for switching to Smartwaiver
Adobe Sign was poorly designed, lacking in features, and riddled with bugs
Lynn
Recreational Facilities and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2021
Not so Smartwaiver
It was a fantastic program we found it so easy until they changed it.
PROSI LIKED how easy it was to track and find customers when they were checking in. They have changed all of this and it is no longer easy.
CONSThat they changed the customer search and alphabetical order of search
Jana
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Love SmartWaiver
Wonderful. Customer service is amazing. Everyone is friendly and fast. The platform is great for what we need. We actually stuck in on an ipad, clients love it.
PROSWe have tried so many waiver platforms and none seem to take care of what we needed in the way we needed it done. I cannot recommend smart waiver enough. Clients absolutely hate having to fill out our waivers, add on the covid waiver and they're not happy. However, once we start using SmartWaiver, the resistance was minimal. The ease of use helps. From an admin standpoint, my job is so much easier to track what waivers go with each program. I love the tag feature. We had some hiccups in the beginning but the team has be phenomenal. Everyone I have worked with is fast and so on top of it. We recommend to EVERY business needing this solution.
CONSSometimes clients have trouble connecting and/or submitting but could be a user error.
Reason for choosing Smartwaiver
We use acuity for our clients scheduling, the waiver piece is something we wish they spent more time on. Clunky and not ideal. We love the platform for scheduling. Maybe an integration in the future?
Reasons for switching to Smartwaiver
Ease of use, price and the deciding factor for me was the customer experience.
Molly
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Perfect fit for our needs
I have been pleased with the ease and functionality of Smartwaiver.
PROSSmartWaiver has been a great addition to our company operations. It integrates into our booking software with ease. The usability is so easy, most things I can handle on my own. One of the key features that drew us to SmartWaiver was the ability to put our account in maintenance mode for our off season and not be charged the full monthly rates.
CONSThere have been a few hiccups along the way, but nothing major and the SmartWaiver team quickly and easily remedied the issues.
Reason for choosing Smartwaiver
We did not need a complicated product at a high price. SmartWaiver was simple and had a price model that fit our needs.