CallCabinet
About CallCabinet
CallCabinet Pricing
Contact CallCabinet directly for detailed pricing information.
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for CallCabinet
1 - 5 of 13 Reviews
George
Verified reviewer
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Simply Amazing
The software is VERY easy to use and never misses a beat when connected through skype. The quality of the recording is superior to any other software that I've used over the past years. I've really been enjoying using the call auditing aspect of the software and it's gone a great way towards training others!
CONSThere is very little, if anything, that I dislike about CallCabinet. It provides every aspect of what our Business Development Team needs to continually improve and can be scaled to meet a one person team up to several hundreds.
Renthea
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
I find the software easy to use. Whenever I have an issue the helpdesk is quick to respond
The software is quite easy to understand and use. When I train new staff to use the software they have no difficulty in using the application.
CONSAt times I feel that the options to filter on when you search for calls are a bit limited and with more filter options it might take less time to trace calls.
Justin
Media Production, 2-10 employees
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2018
I find the interface visually appealing, but integration was weak and support was very slow.
Had trouble installing the software and was passed around from agent to agent with no solution. I feel that the support service was pretty weak for such a high ticket item.
PROSNice visual design Has good archiving features
CONSService is slow and I went back and forth between multiple agents. Installation process is complicated. Interface seems laggy
Richard
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Using the quality control module on to our voice recording has improved our overall quality
The fact that it supports legacy, SIP and Skype calls means we can have one systems for all workers independent of where they are and what current telephone system they may have. Add to this the quality control module it has improved both the quality and performance of both outbound telesales as well as inbound customer services
CONSWhilst for Skype and some SIP systems just require a software download for some of the legacy systems it took some time to get the integration right.
Andrew
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Amazing call recording software. So easy to to install and really cost effective
Cost effective solution and better than the other products I have tried.
PROSCost effected and scaled with my business. Also a simple interface and easy to use. I can easily evaluate my agents performance.
CONSNo complaints yet and we've been using the software for around 10 months. We're looking forward to the new version going live in a week.