ETQ Reliance
About ETQ Reliance
ETQ Reliance Pricing
Free demo available, full pricing options on quote request only.
Starting price:
$25,000.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for ETQ Reliance
1 - 5 of 47 Reviews
santhosh
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
"Streamlining Quality Management with ETQ Reliance: A Comprehensive Review"
From my experience using ETQ Reliance, I have found the software to be highly user-friendly, with a comprehensive set of features that have allowed me to easily manage various quality processes all in one platform. One of the aspects I appreciate most is the ability to customize workflows, which has enabled me to tailor the software to meet my organization's specific needs. The reporting and analytics capabilities have also been beneficial, allowing me to gain insights into our quality management processes and identify areas for improvement. Additionally, the customer support provided by ETQ has been excellent, with quick and helpful responses to any questions or issues I've encountered. Overall, I highly recommend ETQ Reliance for organizations looking for a powerful and customizable solution for quality management.
CONSIn my experience with ETQ Reliance, there were a few cons that I came across. I found the software to be quite expensive, and it required a significant investment from our organization. Additionally, while the customization features are excellent, it did take some time and effort to get the hang of them. Finally, I did notice some performance issues when dealing with large data volumes, which was a bit frustrating. Nonetheless, I still believe that ETQ Reliance is a robust and comprehensive solution for quality management, and I would recommend it to other organizations in need of such a system.
Jason
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Quality Driven System for Multi-Faceted Healthcare company
We have been able to solve the our issues with document control and managing complaints and CAPAs using ETQ.
PROSThe ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.
CONSThe use of the ETQ Academy to teach users is still limited but is always improving and providing new courses for users. The ETQ Community provides even the most basic users the full knowledge of all the ETQ user world which can help with the short comings in ETQ Academy.
Reason for choosing ETQ Reliance
The functions within ETQ best fit our needs and the ability to custom the system ourselves.
Reasons for switching to ETQ Reliance
Lack of Customization and price
David
Medical Devices, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2023
ETQ Reliance - Upgrade Nightmare from v17 to v2023
ETQ Reliance overall does provide a lot of features that are extremely useful for a Quality Management System overall. If we had no QMS and upgraded to this version it would be a vast improvement. There are many features, functions and modules that will help any company wanting to establish a QMS system. The support we received for this upgrade was dismal as we were told repeatedly "System Limitation". The worst thing about this whole episode is that it now takes 3 times as long to do the same task. Clearly productivity isn't one of their goals. If they hired Human Factors people with database management backgrounds they could probably have improved this latest product much better and been more easily received.
PROSV17 - Pros - Allowed for large file names, could add documents easily and simple filters worked.V2023a - Logs you out sooner to prevent people from keeping a document locked for an extended period of time. You can now drag and drop documents for attachments and you can download multiple files at the same time. Saved Filters is a bit nicer.
CONSETQ Reliance v17 vs v2023. We were forced to v2023 and this newer version literally takes 3x longer to do the same simple tasks that we were able to do in V17. Text does not stay open and have to reopen it frequently.Attachment box is too big and you cant tell which items you are trying to delete if more than 10 items are listed.Tabs for Multiple ModulesColors are depressing and useless - previous version you could clear define what was was.
John
Electrical/Electronic Manufacturing, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2022
Powerful software, customization more difficult
ETQ Reliance had been set up and working, partially for several years, but when it was upgraded from 2019 to 2020, some of the forms no longer worked. Use of the software decreased as others found the software difficult to customize. Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.
PROSETQ Reliance is focused on the requirements for pharmaceutical industry with FDA compliance, but can be customized for ISO 9001 compliance. There is an extensive library of training video for each of the modules, customization of layouts and forms, and for all administrative duties.
CONSIf you are not familiar with programming software, such as Basic, customizing the program can be a challenge. Though the software comes with preset forms, if modifications are needed, the task can be daunting.
Reason for choosing ETQ Reliance
QMS in one package with forms to meet the requirements of ISO 9001. Needed help since I was a one man team. Data collected was searchable and reports could be customized. Was able to start using it immediately with the premade forms.
Katherine
Medical Devices, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
The Benefits of EtQ Reliance
Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations.
PROSThe best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all.
CONSSince moving to the cloud we have lost the ability to the database for real time information, for reporting and trouble shooting. Also, things we were able to do ourselves now are billable services such as cloning environments and dropping schemas.
Reasons for switching to ETQ Reliance
After a comparison of the product, Reliance offered more flexibility