OpenText Documentum

RATING:

4.0

(3)
Overview

About OpenText Documentum

OpenText Documentum is an enterprise content management (ECM) platform that helps organizations manage all business files from one centralized location. It can be used to securely manage documents, images, rich media, CAD files, and more. With business process management tools, the platform is designed to increase team productivity while managing critical content. OpenText Documentum is available as a cloud-based or fully managed solution. With this platform, businesses can set up role-based and personalized access for specific teams and users. It can track user actions and deadlines for relevant business processes. Using a flexible search tool, users can easily find information and files within the platform. Other Documentum features include task-based views, content...

OpenText Documentum Pricing

Free trial: 

Not Available

Free version: 

Not Available

OpenText Documentum dashboard
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OpenText Documentum Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

2.5

Value for money

3

Functionality

3.5

Most Helpful Reviews for OpenText Documentum

3 Reviews

User Profile

Pascual

Verified reviewer

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2022

Opentext, an excellent solution to work with a large amount of documentation in complex companies

It can really fulfill your content management and workflow needs very efficiently, so document retrieval, access and permission settings don't require much extra effort. Its operation is intuitive and this platform has demonstrated interaction through secure access protocols and international standards with the option in the cloud, preferential at the moment. In general, it guarantees the life cycle of the documents.

PROS

The comprehensive and effective management of documents through the correct assignment of metadata, which effectively accompany the content of a document, and this management feature is very practical and configurable. On the other hand, its workflow module guarantees the implementation of process automation and contributes to minimizing rework, managing the life cycle of documents, from the point of view of managing physical files. It has a high degree of integration with other applications and systems in a natural way, all in the end user's desktop environment, in addition to responding adequately with other types of devices such as smartphones, etc.

CONS

Its implementation can generate important costs of specialized personnel, licensing and important management in the organizational culture. A free version that is 100% usable for a prudent period of time could be a factor of engagement for new clients,

Souleymane

Verified reviewer

Mining & Metals, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

The onboarding process for your content management systems.

OpenText Documentum is very powerful and a great solution for large enterprises like ours with a significant workforce. It enables easy and seamless management and organization of documents.

PROS

I really like what OpenText Documentum offers. It allows me to manage and share my documents, records, and various types of content easily with a highly advanced content management system. I love these diverse features.

CONS

What I like the least are the bugs that I frequently come across in the authentication and access control of OpenText Documentum.

Matias

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed November 2023

Documentum, flexible, but outdated

It is a tool that can adapt to the needs of regulations, but you need trained resources to keep it going.

PROS

It is a flexible tool, where you can have different vendors supporting any structure you build

CONS

it is outdated, and costly to maintain, and support.