Reviewr
About Reviewr
Reviewr Pricing
Please contact Reviewr directly for pricing information.
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Most Helpful Reviews for Reviewr
1 - 5 of 17 Reviews
William
Verified reviewer
Fund-Raising, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great software which is made even better by the customer support
Our grants program gets over 150 student applicants annually from around the globe and our team of judges consists of global alumni aging from 30-65+ and all of them have been able to thrive using this software. Students have had zero issues and while some of the older judges had a small learning curve they were able to figure it out relatively quickly. I can't emphasize how much the customer service is the final selling point for this product.
PROSI run a grants program through reviewr and having all participants (applicants, judges, administrators) all log in through one central website is an amazing time saver for everything we do with it. The final result looks excellent and the user interface and experience for participants is fantastic.
CONSSome of the back-end administrator stuff can appear a bit intimidating for those who are very technology averse but the staff at reviewr is EXTREMELY responsive and helpful and makes it all a breeze in the end.
Kaylin
Civic & Social Organization, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great product, great price
We switched to Reviewr after years of using an online survey facilitator to help gather and review hundreds of submissions for an annual awards program. It was BEYOND time! Not only is it a simple process for submittors (who can submit, return and edit up until our deadline without creating duplicate entries) but it is a simple process for my team on the backend to keep track of the number of submissions, organize by category and download. The all-in-one process between submission collection, outside/internal review and public voting is incredible - where our process used to consist of a LOT of copy and paste, we now just click check boxes and assign submissions to the next step. It has made life so much easier and not to mention, looks really advanced - a good bonus for a technology organization! In addition, the customer service is absolutely amazing. Our Account Manager [SENSITIVE CONTENT HIDDEN] is always willing to answer any ridiculous question I may have, and they are very responsive.
CONSThere are not any significant drawbacks to Reviewr from our point of view - everything that we want included is there. The one thing that I'd love to see built out more is the FAQ/help database. There's a handful of articles that help from a high-level point of view, but more detailed questions still need to go through an account rep.
Reason for choosing Reviewr
While all platforms were impressive and had their own high points, only Reviewr gave us exactly what we were looking for (a self-contained, easy to use process covering submissions, review and voting) all in one affordable package, which was very important to us as a non-profit organization.
James
Education Management, 5,001-10,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Solid Platform!
Excellent! Customer support is very responsive and generally gets it right the first time.
PROSOnce set up, the platform makes deployment very easy even for large programs.
CONSCustomer Support has to be contacted for nearly everything including minor modifications and simple questions. A self-help video/article library along with an editing plug-in would be great!
Vendor Response
Thanks so much James for the feedback. We absolutely agree that a knowledge library with tips and tricks would be helpful. We actually have one at the following URL but a full revamp is coming soon! Stay Tuned! https://reviewr.freshdesk.com/support/home
Replied July 2020
Anne
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Reviewr is an Excellent Product
We took our scholarship process, awards process, and grants process from other systems and moved them to Reviewr. The process was easy and the implementation went very smoothly.
PROSWe implemented Reviewr at our small non-profit last year and are so glad that we did. The product helps us to run three processes: our grant awards, our scholarship awards, and our employee awards. Nominators love the system because they can easily log in and start their application. They can save it and come back later. Our reviewers love the system as well. They are easily able to log in and see all the parts of the applications quickly and easily. They LOVE the system. Most importantly, the staff of Reviewr is fabulous. They listened to our needs and had all sorts of creative suggestions as to how we could improve our process.
CONSAt this point, there is nothing that I don't like. As a small non-profit, I dislike spending funds on operational things -- but the efficiency we have gained by using Reviewr has made the product VERY affordable.
Reasons for switching to Reviewr
We wanted to become more efficient and get away from printing so much.
Cristin
Education Management, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Reviewr is the BEST!
It's been great. This year is our second year using Reviewr and I'm so glad we made the switch. It's worth every penny. Working with [SENSITIVE CONTENT HIDDEN] has always been pleasant and with a quick turnaround.
PROSI love EVERYTHING about Reviewr! It simplified our applications processes for a couple of different annual events. It does everything I was looking for it to do - especially tabulating scores.
CONSThere is nothing that I don't like about Reviewr. Zero cons so far.
Reason for choosing Reviewr
I had experienced Reviewr as a judge and was impressed. Per policy, I had to get three quotes prior to purchasing Reviewr; I don't remember which companies I received a quote from, but none of them compared to Reviewr. Reviewr has everything I need in one system. I don't have to print out multiple application copies for the judges; I don't have to tabulate scores manually; I don't have to go back into a system to find and retrieve an application for someone. It's made aspects of my job so much easier.
Reasons for switching to Reviewr
JotForm is the worst for what we were using it for. Applicants couldn't save and return to an application; they couldn't save and print their application; scores didn't automatically tabulate; I couldn't virtually assign judges to applications. It was awful.