Rewards Fuel
About Rewards Fuel
Rewards Fuel Pricing
Starter Package: $0/month Monthly Plans: -Marketing Master: $13.95/month for 16 entry methods (or $11.63/month for the annual plan) -Promoter: $19.95/month for 19 entry methods (or $16.63/month for the annual plan) -Promoter Pro: $29.95/month for 34 entry methods (or $24.96/month for the annual plan)
Starting price:
$13.95 per month
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for Rewards Fuel
1 - 5 of 14 Reviews
Elizabeth
Verified reviewer
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great for online pageants
Set up a photo contest and played around with the features it offered. Looked through the various options
PROSThe software sets the time the online pageant will take place, sets up a great foundation, and is very detailed. It has a place to list prizes, divisions, and awards. Gives time pageant applications are being accepted and amount of time left before the online pageant ends. Part is free, while the pro version cost money but offers more benefits.
CONSThe task of setting up the first contest was confusing at first, but with some patience one can figure out how to use the software and will find it worth the waiting.
Gwen
Publishing, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Nothing Else Like It
Rewards Fuel excels at engagement and has enough variety to keep your creative juices going for a very long time. They also provide excellent examples of who to use various contest methods you may never have thought of yourself!
PROSRewards Fuel is an intuitive, easy contesting engine that makes our contests look professional, attractive and state of art.
CONSAny issue we experienced was addressed and resolved by the Rewards Fuel team. They were exceptional about asking for feedback and even used some ideas to improve the software!
Reasons for switching to Rewards Fuel
Variety, ease of use, better all round experience with Rewards Fuel!
Anonymous
1 employee
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Great price, but lacking in usability and polish
I was attracted to Rewards Fuel by the advertised features, the price, and by the overwhelmingly positive reviews by other users here on Capterra. My experience simply didn't measure up to those reviews, and after trialling the software, I switched to another product.
PROSThe price. It was easily the cheapest of the video contest apps I was considering, and it seemed to offer the features I wanted. Out of the box, there wasn't a free trial which included the video features, but customer support was very happy to set me up with one when I asked. I like the ability to customise the look and feel by editing the HTML and CSS directly.
CONSThe user interface isn't particularly intuitive. After clicking around for a while, you'll eventually work it out, but it could honestly do with a ground-up redesign. I'm writing this review some months after using it, so I don't remember every detail, but from my notes I can see that to end a contest I had to navigate to 'Your contests > Submit Videos #1200 > Settings > Style > Admin' and then click on 'End now'… only to find that the 'End now' button disappears, but nothing else seems to change, leaving me unsure as to whether I ended the contest or not. There was no 'are you sure' kind of warning, no feedback as to what I had done, and no way (that I could work out) to resume the contest if you pressed the button by mistake. I also couldn't work out how to customise the wording and entry form fields. Support had promised to reply to these (and other questions), but by the next day there was no reply. (So I let them know I'd decided on another app, and never did receive an answer to those questions.)
Vendor Response
Hi, thanks for the feedback. Our video contests are a newer product with perhaps some room to improve - we'll be using your feedback to do that. Please send over any other suggestions you might have. You'll find our contest templates for building newsletters, social media channels etc, etc are rock solid and much more polished. Also, apologies for missing replying to your enquiries! Due to covid, we've had to restructure slightly and your questions obviously slipped through the cracks. We pride ourselves on great customer service, so I hope you give us another shot when it comes time to run your next contest. Please reach out directly at info@RewardsFuel.com if we can assist you in any way. Sincerely, Rewards Fuel
Replied August 2020
Alexandra
Entertainment, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
The customer support is absolutely amazing!
Any issues I've ever had have been dealt with thoroughly and very quickly. I am always impressed by the customer support.
PROSI really like this software and it's recently been updated to be even better. Though it took me a while to get the hang of the new features, the customer support is always phenomenal.
CONSNothing as of yet! I wish I could have a question and answer option but the customer support even offered to create that for me if I upgraded. Very impressive!
Andrew
Apparel & Fashion, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great Product Great Customer Service!
We had never run an online contest like this before and now wish we had used Rewards Fuel a long time ago. Everything was so easy to set up and understand and the great customer service is there with you at ever step of the way. In our first contest we gained over 1600 new followers or email contacts which is huge for us . And we were so impressed we collaborated with another brand to do another contest with Rewards Fuel and they were just as impressed with running a contest through Rewards Fuel. We are already working on our next contest!
PROSEase of signing up , understanding ,designing and executing our contest. The customer service was great and quickly answered any questions we had ( we had never run an online contest before like this ) The dashboard on the app is awesome and give an amazing amount of data on how our contest was going in one glance , very impressive!
CONSTo be honest I could not find any cons about this software!