Friday Pulse is a cloud-based employee feedback and engagement solution that caters to human resource departments and helps them gain insights into the employee experience journey. It offers weekly pulse surveys and quarterly deep dive surveys to measure and track employee engagement over time. It allows users to monitor real-time data and insights to analyze key trends and metrics. It enables supervisors to interpret results and provides recommendations for tracking customer retention data. Managers can customize surveys over time based on employee feedback and task priorities.