Assertive Business is a company dedicated to consulting and software implementation, specializing in multichannel communication. Their platform offers various functionalities and features such as: Low investment: No infrastructure purchase is required since the service is completed in the cloud. Comprehensive information management: We have unified information for the monitoring and analysis of operational indicators, allowing decision-making in a timely manner. WHATSAPP: The messaging application connected to the contact center, integrated into the same platform. SMS: It informs its consumers via text message, has high compatibility with all cellular ranges, and is fast, effective, and direct with the client. CHATBOT: Our chatbot greets, clarifies, and asks questio...