Endear
About Endear
Endear Pricing
Please contact Endear directly for pricing details.
Starting price:
$300.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Endear
1 - 5 of 35 Reviews
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Easy to Use, Consistent CRM with great reporting
The best part about Endear is how useful so many departments can use the program. We mostly use for our retail staff but the stories function has made its way through many different teams due to the beautiful presentation of products.
CONSThe lack of organization available inside the segmenting tab. This isn't a huge issue but it would be great if there were folders or another way we could organize different client segments.
Thomas
Verified reviewer
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Awesome Tool
Customer service was amazing!
PROSI liked the ease of use and the statistical analysis
CONSMake it easier to message 500 people at once.
Vendor Response
Hey Thomas, Thanks for the feedback! We've just recently made this adjustment to bulk sending for you and look forward to hearing what you think!
Replied July 2020
Alexandria
Retail, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
User Friendly + Revolutionizing CRM!
Excellent! We've only been using it at a store level for a couple of months and it's already a game changer for us.
PROSAdded level of personal touch for client outreach - allows for one to one contact, in an age of retail when companies are sending mass marketing from an automated feature.
CONSReporting is still tricky to figure out.
Reasons for switching to Endear
limited capability with Newstore chat - text only at first, then emojis, and now finally they have integrated photo sending, but it took a long time. "blocky."
Ashli
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Perfect for Clienteling!
9/10 compared to my previous clientle system that I would rate 6/10
PROSHow easy it is to use compared to previous clientle systems I have used for retail in the past.
CONSHow slow it can be when searching a customer in our overall customer base
Reasons for switching to Endear
I left Macys and was hired into M.M.LaFleur, but I always gave my opinion on Salesfloor at Macys as my background is fashion media & marketing.
Richard
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great people and Great CRM!
I loved working with the team at Endear. Always professional, down to earth and very responsive. I loved the fact that the founders, Jinesh and Leigh themselves would handle the support chat at times! A wonderful company and a great CRM platform, especially for retail.
PROSEase of client import and ability to manage the database. Very easy to train team mates and reach out to your clients. Great filters to get to the granularity of things and easy-to-use reporting tools.
CONSNeed quicker intergration with third party
