Gupshup
About Gupshup
Gupshup Pricing
Please contact Gupshup for pricing details.
Free trial:
Available
Free version:
Not Available
Other Top Recommended Customer Experience Software
Most Helpful Reviews for Gupshup
1 - 5 of 27 Reviews
Amit
Verified reviewer
Health, Wellness and Fitness, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
.
It is good
PROSIt is very Easy to use. Even freshers can learn quickly
CONSReporting and analytics is not that great.
Reason for choosing Gupshup
none
Shreyas
Internet, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Exceptional WhatsApp Marketing Software and Outstanding Customer Success Manager
I've been using GupShup's WhatsApp marketing and SMS marketing tools for some time now, and I couldn't be more pleased with the results. GupShup has proven to be an invaluable asset to our marketing efforts, and the exceptional service provided by Stuti Dubey, our Customer Success Manager, has made the experience even more rewarding.GupShup - The Ultimate Marketing Solution:GupShup's software is nothing short of outstanding. It provides us with a powerful suite of tools for both WhatsApp and SMS marketing that have helped us connect with our audience in ways we never thought possible. The platform is user-friendly, robust, and highly customizable, making it easy to create engaging campaigns that yield impressive results.Stuti Dubey - A True Partner in Success:One of the standout features of our experience with GupShup has been the unwavering support and guidance we've received from Stuti Dubey, our dedicated Customer Success Manager. Stuti has consistently gone above and beyond to ensure our campaigns are not only successful but also tailored to our specific needs. Her expertise and commitment to our success have been instrumental in achieving our marketing goals.In conclusion, I wholeheartedly recommend GupShup as your go-to solution for WhatsApp and SMS marketing. The software's capabilities are unmatched, and Stuti Dubey's dedication to ensuring your success is truly commendable.
PROS- Benefits of Choosing GupShup:- Exceptional WhatsApp and SMS marketing tools- Intuitive and user-friendly platform- Detailed analytics and reporting- Prompt and effective customer support- Stuti Dubey's personalized guidance and expertise
CONS- Visibility on Meta Tagging if possible in future versions.- Reports if they can come in the form of a dashboard and not just a CSV file.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2023
Inefficient Quotation Process - Multiple Follow-ups Required
API Integration is easy thats the only benefit
CONSSales team is Pathetic, Inefficient Quotation Process - Multiple Follow-ups Required, Sudden increase in price without any prior notice.
Reason for choosing Gupshup
Gupshup 30% more costly than competitors
Kiran
Food & Beverages, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A Good Support and Featured Product
I would say the kind of support we get when we have any issues are pretty impressive, Plus point is when we raise an requirements we get pretty good response and product level changes are impressive.
PROSThe product is pretty good and its secure and very understandable of the customer requirements
CONSThe new features are good. I recommend to concentrate more on the live dashboard for the customers to view the reports regularly
Reason for choosing Gupshup
1) Support 2) Product 3) Pricing
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Gupshup review
Easy integration and good list of features for clm enablers to do automation work.
CONSPricing can be better and opt in / opt out system can be managed better.