IntouchSurvey
About IntouchSurvey
IntouchSurvey Pricing
Grow: $199 per month Scale: $399 per month Lead: Please contact Intouch Insight directly for pricing details.
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for IntouchSurvey
1 Review
Lauren
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Platform for International Surveys
Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.
PROSOverall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.
CONSThe support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.
Reason for choosing IntouchSurvey
Surveymonkey CX was a higher price point with less features. It also took about 6 phone calls and emails to get someone there to send us more information on the package and pricing.
Reasons for switching to IntouchSurvey
Surveymonkey analytics and international features just didnt' cut it.
Vendor Response
Thank you so much for the great review! We're so thankful to our wonderful customers like yourself, who continue to share feedback to help us make even better products! We look forward to continuing to support your team to make better and more streamlined survey programs.
Replied July 2021