Lifetime Analytics
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Overview
About Lifetime Analytics
Lifetime Analytics is an innovative application enabling telecom operator’s marketing, customer experience, and sales teams to personalize commercial and care actions in order to reduce customer churn and down selling, and streamline up/cross-selling.
Lifetime Analytics comprises four modules allowing operators to:
1.Automatically detect customer clusters, described in natural language, based on an automated selection of churn/down-selling or up/cross-selling factors. The cluster discovery allows application users to identify root causes based on multiple factor combinations in marketing semantics,
2.Design and pilot personalized commercial and care outbound actions on specific micro-segments
3.Personalize in real-time inbound interactions
4.Track, report, and improve...
Lifetime Analytics Pricing
Pricing is competitive and progressive, adapted to telecom operators of all size. Pricing is based on the number of subscriptions treated by the application and corresponding ARPUs. Telecom operators can ramp-up the application, to progressively address a growing number of subscriptions, and control their budget.
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