# Best Customer Support Software - 2026 Reviews & Pricing > Find the best Customer Support Software for your organization. Compare top Customer Support Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/ca/customer-support --- [Home](https://www.softwareadvice.com/) / Customer Support Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Support Software of 2026 Updated June 26, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Related Software Filter products 262 results ### Compare Products Showing 1 - 25 of 262 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge b...[Read more about Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** ([4081 reviews](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)) **10** recommendations Free trial Free version Integrations Integrations Aha! Ameyo +205 more +204 more +203 more Zendesk Suite's Best Rated Features 5.0Predictive Dialer See All Zendesk Suite's Worst Rated Features Client Portal See All [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution....[Read more about HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** ([195 reviews](https://www.softwareadvice.com/crm/helpcrunch-profile/reviews/)) **6** recommendations Free trial Free version Integrations Integrations Google Analytics 360 Pipedrive +5 more +4 more +3 more HelpCrunch's Best Rated Features 5.0Real-Time Monitoring See All HelpCrunch's Worst Rated Features 3.0Canned Responses See All [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) ChorusCX Workforce Optimization is a cloud-based service designed to enhance employee performance and efficiency, delivering con...[Read more about ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** ([1 reviews](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/#reviews)) **1** recommendations Free trial Free version Integrations Integrations Avaya UCaaS Avaya Cloud Office +1 more +0 more +0 more ChorusCX's Best Rated Features 5.0Multi-Screen Recording See All ChorusCX's Worst Rated Features 4.0File Sharing See All [Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) Textline is a cloud-based text messaging solution, which enables businesses to connect with clients using phone numbers. Custome...[Read more about Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) **4.9** ([168 reviews](https://www.softwareadvice.com/sms-marketing/textline-profile/reviews/)) Free trial Free version Integrations Integrations Zendesk Suite Freshdesk +18 more +17 more +16 more Textline's Best Rated Features 5.0Patient Engagement See All Textline's Worst Rated Features 4.33Reporting/Analytics See All [Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically for B2B sup...[Read more about Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) **4.9** ([116 reviews](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/)) Free trial Free version Integrations Integrations Jira LiveChat +11 more +10 more +9 more Supportbench's Best Rated Features 5.0Real-Time Chat See All Supportbench's Worst Rated Features Autoresponders See All [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational A...[Read more about Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** ([590 reviews](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)) Free trial Free version Integrations Integrations Wix Google Analytics 360 +42 more +41 more +40 more Tidio's Best Rated Features 5.0Customer Surveys See All Tidio's Worst Rated Features Document Storage See All [Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guid...[Read more about Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) **4.7** ([258 reviews](https://www.softwareadvice.com/crm/yonyx-profile/reviews/)) Free trial Free version Integrations Integrations Zendesk Suite Oracle B2C Service +29 more +28 more +27 more Yonyx's Best Rated Features 5.0Help Desk Management See All Yonyx's Worst Rated Features Single Sign On See All [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need...[Read more about Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) **4.8** ([139 reviews](https://www.softwareadvice.com/call-center/gladly-profile/reviews/)) Free trial Free version Integrations Integrations Shopify Twitter/X +31 more +30 more +29 more Gladly's Best Rated Features 5.0Issue Management See All Gladly's Worst Rated Features 4.0Negative Feedback Management See All [Chaport](https://www.softwareadvice.com/live-chat/chaport-profile/) Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients ac...[Read more about Chaport](https://www.softwareadvice.com/live-chat/chaport-profile/) **4.9** ([63 reviews](https://www.softwareadvice.com/live-chat/chaport-profile/reviews/)) Free trial Free version Integrations Integrations HubSpot CRM Joomla +9 more +8 more +7 more Chaport's Best Rated Features 5.0Language Detection See All Chaport's Worst Rated Features Knowledge Base Management See All [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. St...[Read more about LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) **4.7** ([1786 reviews](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)) Free trial Free version Integrations Integrations BigCommerce ProjectManager +105 more +104 more +103 more LiveAgent's Best Rated Features 5.0Corrective and Preventive Actions (CAPA) See All LiveAgent's Worst Rated Features File Transfer See All [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health,...[Read more about Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) **4.7** ([704 reviews](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/)) Free trial Free version Integrations Integrations Constant Contact DealerCenter +105 more +104 more +103 more Birdeye's Best Rated Features 5.0Text Analysis See All Birdeye's Worst Rated Features SEO Audit See All [TenFold](https://www.softwareadvice.com/product/158638-Tenfold/) Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major...[Read more about TenFold](https://www.softwareadvice.com/product/158638-Tenfold/) **4.7** ([143 reviews](https://www.softwareadvice.com/product/158638-Tenfold/reviews/)) Free trial Free version Integrations Integrations Zendesk Suite SugarCRM +9 more +8 more +7 more TenFold's Best Rated Features 5.0Activity Dashboard See All TenFold's Worst Rated Features Call Recording See All [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on websites. This...[Read more about Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) **5.0** ([31 reviews](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/)) Free trial Free version Denser AI's Best Rated Features 5.0Natural Language Processing See All Denser AI's Worst Rated Features 4.85API See All [Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...[Read more about Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) **5.0** ([30 reviews](https://www.softwareadvice.com/crm/cayzu-profile/#reviews)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Olark +29 more +28 more +27 more [Hiver](https://www.softwareadvice.com/crm/hiver-profile/) Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must m...[Read more about Hiver](https://www.softwareadvice.com/crm/hiver-profile/) **4.7** ([148 reviews](https://www.softwareadvice.com/crm/hiver-profile/reviews/)) Free trial Free version Integrations Integrations Slack Jira +7 more +6 more +5 more Hiver's Best Rated Features 5.0Issue Tracking See All Hiver's Worst Rated Features IT Asset Management See All [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience tha...[Read more about Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) **4.6** ([343 reviews](https://www.softwareadvice.com/live-chat/smartsupp-profile/reviews/)) Free trial Free version Integrations Integrations Joomla OpenCart +18 more +17 more +16 more Smartsupp's Best Rated Features 5.0Alerts/Notifications See All Smartsupp's Worst Rated Features 2.50Automated Responses See All [Comm100](https://www.softwareadvice.com/live-chat/comm100-profile/) Comm100 is a global provider of AI-powered omnichannel customer support software for commercial, government, and nonprofit organ...[Read more about Comm100](https://www.softwareadvice.com/live-chat/comm100-profile/) **4.7** ([108 reviews](https://www.softwareadvice.com/live-chat/comm100-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Adobe Commerce +30 more +29 more +28 more Comm100's Best Rated Features 5.0Real-time Consumer-facing Chat See All Comm100's Worst Rated Features Multi-Channel Communication See All [Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their ...[Read more about Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) **4.7** ([47 reviews](https://www.softwareadvice.com/email-marketing/dashly-profile/#reviews)) Free trial Free version Integrations Integrations WordPress Telegram +16 more +15 more +14 more Dashly's Best Rated Features 5.0Real-Time Reporting See All Dashly's Worst Rated Features Campaign Segmentation See All [HelpSpace](https://www.softwareadvice.com/crm/helpspace-profile/) HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal is to provid...[Read more about HelpSpace](https://www.softwareadvice.com/crm/helpspace-profile/) **4.8** ([30 reviews](https://www.softwareadvice.com/crm/helpspace-profile/#reviews)) Free trial Free version Integrations Integrations Slack Zapier +3 more +2 more +1 more HelpSpace's Best Rated Features 5.0Real-Time Notifications See All HelpSpace's Worst Rated Features Full Text Search See All [Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support vi...[Read more about Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) **4.6** ([79 reviews](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/)) Free trial Free version Integrations Integrations SurveyMonkey Twilio +65 more +64 more +63 more Kustomer's Best Rated Features 5.0SMS Messaging See All Kustomer's Worst Rated Features Sentiment Analysis See All [TeamSupport Messaging & Live Chat](https://www.softwareadvice.com/conversational-marketing/teamsupport-messaging-and-live-chat-profile/) TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addit...[Read more about TeamSupport Messaging & Live Chat](https://www.softwareadvice.com/conversational-marketing/teamsupport-messaging-and-live-chat-profile/) **4.6** ([115 reviews](https://www.softwareadvice.com/conversational-marketing/teamsupport-messaging-and-live-chat-profile/reviews/)) Free trial Free version Integrations Integrations Mailchimp HubSpot CRM +6 more +5 more +4 more TeamSupport Messaging & Live Chat's Best Rated Features 5.0Proactive Chat See All TeamSupport Messaging & Live Chat's Worst Rated Features 3.0Lead Capture See All [Mava](https://www.softwareadvice.com/product/451161-Mava/) Mava is a customer support platform designed for community-driven companies. It enables support across public and private channe...[Read more about Mava](https://www.softwareadvice.com/product/451161-Mava/) **4.8** ([29 reviews](https://www.softwareadvice.com/product/451161-Mava/#reviews)) Free trial Free version Integrations Integrations Slack Telegram +2 more +1 more +0 more Mava's Best Rated Features 5.0Knowledge Base Management See All Mava's Worst Rated Features 4.0Customer History See All [SprintHub](https://www.softwareadvice.com/marketing/sprinthub-profile/) SprintHub is a complete Marketing/Service/Sales platform that offers a variety of integrated tools to capture leads, automate ma...[Read more about SprintHub](https://www.softwareadvice.com/marketing/sprinthub-profile/) **4.9** ([19 reviews](https://www.softwareadvice.com/marketing/sprinthub-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Google Ads +4 more +3 more +2 more SprintHub's Best Rated Features 5.0Reporting & Statistics See All SprintHub's Worst Rated Features 3.0Email Marketing See All [Forumbee](https://www.softwareadvice.com/help-desk/forumbee-profile/) Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a...[Read more about Forumbee](https://www.softwareadvice.com/help-desk/forumbee-profile/) **4.9** ([18 reviews](https://www.softwareadvice.com/help-desk/forumbee-profile/#reviews)) Free trial Free version Integrations Integrations Slack Google Analytics 360 +5 more +4 more +3 more Forumbee's Best Rated Features 5.0Alerts/Notifications See All Forumbee's Worst Rated Features 4.0Ideation See All [Hipporello Service Desk for Trello](https://www.softwareadvice.com/form-builder/hipporello-profile/) Hipporello Service Desk for Trello is a solution that enables users to create Trello cards from online forms and emails. Users c...[Read more about Hipporello Service Desk for Trello](https://www.softwareadvice.com/form-builder/hipporello-profile/) **4.8** ([20 reviews](https://www.softwareadvice.com/form-builder/hipporello-profile/reviews/)) Free trial Free version Integrations Integrations Trello +0 more +0 more +0 more Hipporello Service Desk for Trello's Best Rated Features 5.0Workflow Automation See All Hipporello Service Desk for Trello's Worst Rated Features 3.50Knowledge Base Management See All 1 [2](https://www.softwareadvice.com/customer-support/?page=2)[3](https://www.softwareadvice.com/customer-support/?page=3)[4](https://www.softwareadvice.com/customer-support/?page=4)[5](https://www.softwareadvice.com/customer-support/?page=5) ... [11](https://www.softwareadvice.com/customer-support/?page=11) ## Popular Comparisons [ LiveAgent vs Zendesk Suite ](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[ Tidio vs Freshdesk ](https://www.softwareadvice.com/crm/freshdesk-profile/vs/tidio-chat/)[ Zoho Desk vs Intercom ](https://www.softwareadvice.com/crm/intercom-profile/vs/zoho-desk/)[ NiCE CXone vs Yonyx ](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/vs/yonyx/) ## Your Guide to Top Customer Support Software, April 2023 Software Advice uses reviews from real software users to highlight the top-rated Customer Support products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) - [Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) - [Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) - [Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) - [Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) - [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) - [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) - [ThriveDesk](https://www.softwareadvice.com/crm/thrivedesk-profile/) - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) - [Chaport](https://www.softwareadvice.com/live-chat/chaport-profile/) - [Issuetrak](https://www.softwareadvice.com/crm/issuetrak-profile/) - [Front](https://www.softwareadvice.com/crm/front-profile/) - [Helpwise](https://www.softwareadvice.com/crm/helpwise-profile/) - [Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) - [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) - [Froged](https://www.softwareadvice.com/customer-communications-mngt/froged-profile/) - [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) - [Help Scout](https://www.softwareadvice.com/crm/help-scout-profile/) - [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) - [ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) - [CXone Mpower](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) - [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) - [BlueCamroo](https://www.softwareadvice.com/crm/bluecamroo-profile/) - [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) - [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ### Related Customer Support Software - [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) - [Customer Satisfaction Software](https://www.softwareadvice.com/customer-satisfaction/) - [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) - [Customer Success Software](https://www.softwareadvice.com/customer-success/) - [Help Desk Software](https://www.softwareadvice.com/help-desk/) Best Customer Support Software - 2026 Reviews & Pricing