eLabJournal
About eLabJournal
eLabJournal Pricing
Please contact eLabNext directly for pricing information.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for eLabJournal
1 - 5 of 66 Reviews
Maura
Verified reviewer
Higher Education, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Functionality and Superb Customer Support
Our overall experience with eLab Journal has been exceptional. We are glad we chose to partner with them because they were definitely the right choice! They have helped us immensely and we would not have achieved a successful project outcome without them.
PROSWorking with the team at eLab Journal to implement our LIMS and make enhancements as our laboratory has grown has been a wonderful experience. Everyone we have worked with is responsive and collaborative. The software itself has amazing functionality and provides the features we need to act as an efficient, high throughput testing laboratory.
CONSWhen we implemented the software in 2020, some of the menu items and navigation seemed disjointed and not exceptionally intuitive. eLab Journal has evolved since then and we have seen improvements. The team is also open to our feedback as system users.
Vendor Response
Thank you for your review of eLabJournal, Maura happy to hear that you've noticed our improvements, and we always appreciate the great feedback! Since October 2021, we have implemented several new UI updates, reorganized the navigation tools, and taken a more multi-disciplinary approach to the menu items so that chemists, biologists, research techs, and lab directors can easily access their unique day-to-day workflows within the system. Stay tuned for additional major updates by 2023!
Replied July 2022
Elizabeth
Research, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
eLab has helped manage a veritable flood of samples
Overall, I'm very pleased with eLab. It has greatly streamlined the tracking of sample receipt and downstream processing for thousands of samples, allowing me to set up standard procedures that even novice undergraduate students can follow without difficulty. Likewise, the pricing was very competitive and the team at eLab has been very responsive and pleasant to work with.
PROSThis product has greatly facilitated the standardization of sample intake and inventory. Likewise, I really appreciate the ability to set up lab protocols (with version tracking) and standardized experiment templates. These features, in particular, make it easy to bring on new lab helpers in an undergraduate setting. There is no need to manage and track shared files or folders, and when a student leaves, their records and activities are preserved. The interface has generally been quite intuitive and easy to maneuver, and customer support is responsive and helpful if a user runs into problems.
CONSThere are still a few glitchy (largely aesthetic) areas. For example, the "Lineage" button appears to multiply as one clicks on or manipulates successive sample records. This can be resolved by refreshing the page, but it is not guaranteed that you will remain on the same sample record when you refresh. This doesn't seem to impact the integrity of sample records, but can be annoying when working with a lot of sample records. There is not yet a function to create copies of plates of samples (e.g., whole-plate aliquots, series, or downstream product). One can work around this with batch importation, but I do look forward to this feature eventually being incorporated.
Reason for choosing eLabJournal
eLab offered a combined electronic lab journal and inventory tracking/management platform that was both intuitive and economical.
Vendor Response
Thank you for reviewing eLabJournal, Elizabeth! Our team worked hard to design an easy-to-use UI and we're glad to hear that those efforts have paid off for you. The latest version of our Lineage add-on resolved the glitch you mention and is available in the Marketplace please make sure to check and update the Add-On. We're also working on a bulk cloning feature for plates and hope to release it soon. Thanks again for sharing this valuable feedback so that we can improve the eLab experience for our entire user community, and stay tuned for some exciting updates!
Replied July 2022
Xabier
Biotechnology, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
Digitalization of Manufacturing Processes at Viralgen using eLabJournal
When using eLabJournal we take advantage of: - We no longer use paper-based experiments. - Instead of having different repositories for experiment and sample results, everything is stored in a single digital repository, avoiding the exchange of mails with these results. - The Audit Trail of the samples is really good. - You can trace the Samples that are used in an experiment really easily. - Sample reception process using QR has simplified this process within Viralgen. - The ingestion of data from third party software using API is straightforward. - The implementation of eLAbJournal has allowed more communication between laboratories and departments. - The integration with other third-party applications is possible using the API. In our case with SAP.
CONS- When being used to paper-based experiments, the investment of time you need to digitalize your experiments in eLabJournal is really high. - We miss some Project/Study/Experiment filtering tools.
Reason for choosing eLabJournal
Apart from the technical features, the good job perfomed by the technical support people during our Free trial was really important when we chose eLabJournal. They were really fasta and eager to help us during this time.
Andy
Fishery, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2024
False starts
Undecided if its an improvement or not. The jury is still out.
PROSNot sure really havnt started using it properly yet, taken a lot of time to sort out the infrastructure, would be easier if the Elab team has better insight into the peripherals and things needed to start using the software effectively
CONSVery slow to get up and running-this is mainly due to limited home resource and nothing to do with the product. However Eppendorff could start to sell printers and labels etc so they cover everything you need to start embedding the software effectively
Vendor Response
Hi Andy, We noticed that we reached out to you on three separate occasions to assist with getting up and running, but unfortunately, we did not receive a response. Our team is dedicated to ensuring our customers have a smooth experience, and we could have helped you get started quickly if we had connected. If you still need assistance, please reach out to us, and we will be more than happy to help. Kind regards, Olivia
Replied May 2024
David
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
eLab - easy to use and effective
quick integration and setting up the zebra printer only took seconds
CONSI would use same name for experiement, project, and sometimes study.