Lucidchart

RATING:

4.5

(2070)

About Lucidchart

Lucidchart is a cloud-based solution that helps small to large enterprises manage projects, data visualization, and diagramming processes. The centralized platform enables users to create visual diagrams of business processes and share process maps with stakeholders for quick implementation of critical improvements. Key features of Lucidchart include data import, process mapping, feedback management, customizable templates, diagramming, and more. Lucidchart allows users to create organizational charts and upload employee data to identify the requirements of staff and cross-functional teams. Additionally, it lets businesses manage critical documents by configuring user access and providing view-only licenses to members across the organization. Lucidchart facili...

Lucidchart Pricing

Lucidchart offers Free, Basic, Professional, and Team accounts: Free Individual: $7.95 /mo Team: $6.67 /mo Enterprise: Contact Lucid Software for pricing details. Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.

Starting price: 

$7.95 per month

Free trial: 

Available

Free version: 

Available

Lucidchart user flow diagrams screenshot
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Lucidchart Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Lucidchart

1 - 5 of 2,023 Reviews

Jason

Marketing and Advertising, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Quick and Easy Mind Maps

User Profile

Joseph

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

A dream compared to Visio

Lucid has been a pleasure to work with, they incorporate the latest features and are constantly improving the product. They also provide excellent support with great resources and excellent training for the products.

PROS

I like the ease of building flows and drawings. All the tools are readily available and visible and intuitive to work. I especially love the templates and the breadth of areas they cover.

CONS

It takes users a little bit of time to become proficient with the interface as most are coming from tools like Power Point and are not used to moving the canvas along with moving objects. Once this is overcome the tool is a breeze to use.

Reason for choosing Lucidchart

Visio provided more features at a similar or lower price point than licensing Visio Professional

User Profile

Christian

Verified reviewer

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Excellent app for flowcharts and collaborative teams

Lucidchart is amazing for creating high-quality, visually appealing charts and diagrams. Although its primary function is in flowcharts, its versatility is immense. It's easy to use, and we appreciate how well it works with Confluence.

PROS

Lucidchart is my go-to software for making system diagrams, modeling data, and analyzing and bettering business processes. It works wonderfully for each of these purposes. Using Lucid is a breeze because of its drag-and-drop interface.

CONS

The functionality of Lucidchart are behind those of some installed alternatives because it is a web-based tool. I also find it frustrating that there appears to be no method to attach a connector to a form in such a way that the connector would automatically re-orient itself when I re-position the shape, as is often the case when trying to optimize a procedure.

Reasons for switching to Lucidchart

Extremely convenient for online teamwork and information sharing. Non-artistic or technically-inclined persons can use it with ease to create diagrams and charts. It gets even better because it integrates with other programs like Google Docs.

Paride

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Lucidchart - Very Helpful and Affordable

PROS

I like the multiple workflow management features The tool makes project management easy

CONS

No bad experiences and Lucidchart has always worked.

Mario

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2023

Very expensive compared to other products

Cost was a over all factor when looking into this product.

PROS

I did like its user interface. I Admin portal was easy to use also. Adding SSO was easy to understand.

CONS

The price was high compared to other products. Also there was no bulk export to Visio and had to do one by on.

Reasons for switching to Lucidchart

Cost