Smartsheet
About Smartsheet
Smartsheet Pricing
Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Smartsheet
1 - 5 of 3,138 Reviews
Andrew
Chemicals, 10,001+ employees
Used unspecified
OVERALL RATING:
3
Reviewed March 2023
Smartsheet User Review
Alessio
Verified reviewer
Furniture, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed October 2023
Excellent workflow
Smartsheet excels with its user-friendly interface, combining spreadsheet familiarity with real-time collaboration. It supports various project management methods, integrates seamlessly with popular tools, and offers impressive automation features that I had never seen before. I find it an excellent software.
CONSSmartsheet's advanced features have a learning curve, obviously and the cost may be prohibitive for smaller businesses. I can't say anything else negative.
Megan
Verified reviewer
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Critical in daily management
I absolutely love the software and the company. The system meets our needs and is flexible when we need to make adjustments. While the cost is fairly high to start up, annually it is worth the cost, as it streamlines our processes and allows us to be more efficient.
PROSThis is the tool we use every day, every hour, to track all of our enrollments and clients. Our team monitors enrollments and other CRM tools don't give us the flexibility to track multiple events and data points. It's Excel but on steroids with multiple functions and features. We're using it more and more every day for reporting up to our management team on progress for our client events.
CONSI'm not so good at the formulaic side of things and making sheets talk to each other, or building a dashboard, is not an intuitive process. There are not step by step instructions or visuals which is something I need personally. It's a lot of trial and error in getting things set up. When I first started, it was very expensive to work with someone who helped build the infrastructure base and looking back there are many things I'd have done differently if I'd understood it a little better. A lot of the consultation time was wasted in trying to get the person to understand what we were trying to achieve.
Reasons for switching to Smartsheet
Excel is not robust enough to do what smartsheet does. We still use Excel daily but from a tracking perspective, we were crashing the software daily with the volume of work we had.
Grace
Verified reviewer
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Smartsheet is a fantastic resource for teamwork
Using Smartsheet, our team is able to centralize our paperwork, more accurately claim and monitor our work, improve our ability to interact with one another, and gain deeper insight into any lingering tasks.
PROSThe best part about using Smartsheets is that you can keep all of your information in one place, including notes, files, and contacts. The system is intuitive because it is laid out similarly to common spreadsheets but with additional features.
CONSIt's not simple to put in place. Only one person, in close collaboration with a SmartSheet expert, is responsible for initial setup and ongoing maintenance. It wouldn't be as useful to us without the assistance of a SmartSheet wizard available only to our internal staff.
Reasons for switching to Smartsheet
Smartsheets is used for internal and external communication and tracking by our entire team. In order to assess the current state of our projects and plan for future development, we regularly compare them to an initial baseline.
Samita
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Construction Project Management at Par with Smartsheet
How it automates construction project management procedures is what I like most since I save a lot of time.
CONSIt was quite daunting to use some features during the initial setup.