Comgem were first recommended to us back in 2008 and we engaged their services to completely revamp and update our rather dated and basic website. They created a brand new site incorporating all the latest technology and optimisation required to achieve first page Google rankings for many of our pages and in doing so, the site soon became the focus of many new enquires and orders. We have since worked with Comgem at regular intervals over the intervening years in an effort to maintain our excellent web presence and the results that we achieve from that. We are currently working on our latest reiteration of our website with Comgem which will once again be a major step in advancing the technological and aesthetics of our site now incorporating 3D CAD Models, Video, Multiple Product Images and updated Brochure Files. I would have no hesitation in recommending Comgem for any web development Projects and look forward to continuing an excellent relationship with their team into the future.

The amount of genuine enquires that we now generate through our web presence.

There have been no negatives since engaging Comgem to design and implement our website.

Comgem has always accommodated our ecommerce requirements and allowed us to cater for the needs of our customers with a highly configurable platform. The budgets and authorisations, and customer personalised portals that can be branded to each account have been great in terms of allowing us to provide customers with a personalised shopping experience that helps us stand out amongst our competitors. The integration with our back-office means that we don’t have to double key customer orders. Comgem has made our processes much more effective and efficient. Comgem’s platform has made targeting different customer bases easy and we are always proud to show off our modern and professional ecommerce websites created by Comgem.

I can not really think of anything I do not like

Comgem Sell has always been flexible and responsive to our business needs, and accommodated our ecommerce requirements. The personalised portals have been a great way for us to stand out amongst our competitors and given our key customers an extra special touch for a more personalised shopping experience. This has made targeting our wide variety of customers so much easier, as we can control what products they see, and what products are pushed to their homepage. We’re always excited to show off our modern ecommerce website by Comgem!

The personalised portals have been a great way for us to stand out amongst our competitors and given our key customers an extra special touch

It is a feature rich platform and we only use a small number of features

We’ve worked with Comgem since 2009 and they’ve always provided a responsive and flexible ecommerce solution that work for the complex requirements of our business. Their flexible pricing rules and advanced ecommerce permissions have been essential for our wide variety of business customers, and allows us to provide a smooth shopping experience that works for us. Additionally the integration between Comgem and Amazon has allowed us to expand our online market ever further and target non-traditional customers. We’re confident in our future moving forward with Comgem as we know they’ll continue to provide us with the tools we need as our business needs continue to evolve.

Flexibility and ability to drive traffic to the website.

Lack of control over Search Options to improve the search outcomes.

Comgem has made our site easy to navigate for customers and includes lots of timesaving features like favourites lists and quotation requests. All the most important information is all in one place and makes finding contract items and re-ordering items easy and efficient. We’re also able to take care of more advanced needs such as authorisations and budgets, which is great for account customers as we can personalise their experience and be in control of what each customer has access to. Comgem has made our processes much more effective and gives us lots of flexibility and control over the permissions of our customers.

Responsive so works well on mobiles, desktops and tablets as well as the flexibility of the platform

There are lots of features we are not using, for example account-based themes