I am happy overall. I see our ghost subscription as an investment, and I think it will pay off as the tech matures and the idea of video shopping, live shopping, and beyond becomes more mainstream.

[sensitive content hidden] & the ghost retail team have done a great job getting us up and running. They offer advice and support, and are truly invested in our day to day success. They keep us in the loop as the tech is changing and the directions they are going. They take our input and feedback to create stronger product.

The biggest challenge for us is getting customers comfortable with the idea of direct video. We have trouble overcoming this obstacle. However, ghost recognized this and are creating new products to help ease that transition. It feels like they have a solid understanding of the space.

Customer service is amazing. Questions are immediately addressed and technical questions answered promptly

Love the ease of use of uploading the videos. Ghost is super user friendly and love how the app keeps the user on the website without leaving to another platform.

Love the app! My only drawback is having to convert .mov files into mp4…this is the only thing that adds more time to uploading files

GhostRetail is a great platform to integrate video shopping for our customers. The platform is super easy to use and implement.

I wish there were ways to host multiple customers at the same time, but I know GhostRetail is constantly improving their offerings and I'm excited to see what they come up with!