EasyPost
About EasyPost
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Most Helpful Reviews for EasyPost
1 - 5 of 13 Reviews
Dave
Internet, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Very developer friendly!
Well documented API, and everything works as expected. They also cover a lot of features which competitors do not have, such as batch label printing.
CONSThe website UI leaves a little to be desired, but it's straightforward enough. Could be improved with better search/filtering capabilities.
Reasons for switching to EasyPost
Less expensive, better API
Vendor Response
Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our UI for greater functionality and ease of use. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020
Alan
Sporting Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2020
Reliable and Efficient
We've been using this EasyPost for our online shipping since 2016. It is so much more reliable than our previous shipping service, has very little down time, and the customer service is decently responsive for the rare occasions when the shipping API has had errors or down time.
CONSIn a recent update they made the customer lookup less intuitive.
Reason for choosing EasyPost
We needed an API that would work with our custom website. Easypost provides that.
Reasons for switching to EasyPost
Too much down time and the customer service was not reliable.
Vendor Response
Thank you for your review! We're happy to hear your positive feedback on our API. Your feedback on our customer lookup function has been noted. Should you have any additional suggestions for improvement, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020
Tai
Printing, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed April 2024
Very very frustrating
Not great at all. We had to purchase this as part of another software package and we are trying to like it but it's ridiculously frustrating to use. For the long term maybe it would make sense but right now we're dumping a ton of time into shipping tasks that only take us minutes in stamps.com or shipstation.
PROSHonestly nothing so far, we're stumped by this but we're basically going in circles just trying to do simple tasks like creating a batch of usps shipping labels from a csv file, something that is easy to do in almost every other software.
CONSIt's very customizable but ridiculously difficult to set up simple tasks in
Pete
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Easypost ECommerce WHolesale Shipping
saved us tons of time and money
PROSeasy use and documentation of API. product is easy to use
CONSnot enough reporting breakdown features. Also we should be able to force rates when shipping to a pobox and use fedex as this is possible but just not in easypost as it does not display a rate
Vendor Response
Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our product for greater functionality and versatility in regards to reporting and label production. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020
Peter
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2020
Easypost ECommerce
Product is easy to use. Integration was relatively easy as we use Ruby on Rails. The features we use are the basics of just purchasing shipments
CONSSome of the reporting isn't as detailed as we need so we have to create our own reports after we download the initial Also trying to force orders thru when there is a PO Box it only displays USPS when other software allows us to use Fedex.
Vendor Response
Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our product for greater functionality and versatility in regards to reporting and label production. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020