Very Positive. The few technical glitches I had were overcome quickly through talking through the issues with their techs. It was easy to set up, easy to install, and easy to use out in the community. The times I have accidently bumped my security pendent and triggered an Alert, it was really reassuring to see how quick their response time was. I feel safe going out to locations, I am secure in knowing they know where I am if I do press for an alert and overall I am satisfied with their monthly fee, which gives me great piece of mind knowing I am safe. I am often by myself completing home visits with vulnerable families in really tough neighborhoods. Having SHEQSY has enabled me to log into and out of jobs, they check on me if I have run over time, and I can press my security pendent and they ring me. Thankfully I have only ever pressed it by accident, and they always ring instantly! As I bill for my time, logging into and out of jobs, gives me a time stamped record of the visit. It also tracks my KM for Mileage and create a mileage report if needed.

Time Stamped job times & KM Tracking, all help me in billing.

I can not think of anything that I don't like

We are very satisfied customers - they are a great organisation to do business with and it is a quality product which meet our organisaitons needs. The SHEQSY team have always be extremely flexible, responsive and reliable. Can't fault their customer service in setting up new users and to date, we have not had any issues arise in the use of the system

Being a phone based app, makes the system extremely easy for staff to use, the app itself is simple to set up, and use. it is also very easy for administrators to monitor the whereabout of the app users in real time. GPS monitoring of staff whereabouts is invaluable in an emergency. Staff appreciate that they control when the system is activated and they are able to enter the exact address of their location - this function provides essential details in an emergency

We haven't found any flaws in the system to date.

I like the aspect you can view where the nurses have been helpful staff to support Evening nurse can't use app on own personal phone

Used by Nursing staff daily, safety aspect,

Makes phones go flat, nurses complaining you need to swipe to get to the panic alert (maybe not practical if faced with a threat)

Safety of our team Knowing exactly where they are at any given time including between client sites The team feel they have an extra safety while working alone

The application is used to support and protect our work force as they are stand alone worker working different hours of the night. The quick action response panic alarm is excellent and a safe guard for my team SHEQSY application has been implemented in two of my business operations and is a vital part of the health and safety of our employees. We have worked closely with the developer to adapt the application to our structure and requirements for our field team to report and action information for our clients The benefits of being able to discuss with the developer what our company requires as additional applications within the system is fantastic and a credit to the SHEQSY team

The application need to be adjusted slight to what our company requirements were

Our overall experience with SHEQSY has been excellent. The lone worker app has made it possible to reliably and consistently fulfill our Employer responsibility to worker safety during outreach home visits. However, beyond the compliance of OH&S laws, the sense of peace, and shared responsibility for worker safety has allowed the Team Leaders / Program Leads to focus on and actively contribute to other business needs.

It has a clear and straightforward user interface, making it quick and easy for healthcare professional staff to learn (who consider themselves foremost health care workers, not computer / app users). It was also very easy to integrate into our existing home visit monitoring processes, and the SHEQSY team provided excellent support to build our escalation process and post-incident report processes. Finally, the app provides tremendous peace of mind for front level managers, who are struggling to respond to panic alerts for their team, whilst managing their own workload demands.

It initially took a little time to develop our specific "users" instruction guide/business rules, as there did not appear to be any that came with the product. However, the customer service provided during our implementation stage was so responsive and supportive, that it was easy to create. The SHEQSY customer service have been among the best I have ever experienced, with the team answering all my questions in a timely (and non-judgmental) manner; incorporating our suggestions (such as missing street names) and feedback (changing the configuration set up as business needs change); and constantly working to improve the accuracy and functionality of the app.