Partful

RATING:

4.7

(9)
Overview

About Partful

Partful’s 3D exploding parts catalogs are a cloud-based solution to the aftersales market, designed to work with existing CADs, data, and processes to create a smooth, accurate, and quick parts identification and ordering process. Partful uses existing CAD data to create high-quality 3D models of products. Designed to look like product replicas, models are enabled to zoom, rotate, and explode by the platform user, without the need for pre-recorded uneditable videos and PDFs or paper manuals to flip through. It offers just a single 3D model made to be understood quickly and easily. Partful then takes ERP and PLM data to add part number search, description search, and part prices into models, so that users can search and order parts with ease. Prices are also fully cus...

Partful Pricing

Free trial: 

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Free version: 

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Overview of the Partful platform, and what our models look like from the outside.
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Partful Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Partful

9 Reviews

Lyle

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

AWESOME PARTS

PROS

IT REALLY USED FULL AND WE ARE VERY HAPPY WITH IT

CONS

IT REALLY USED FULL AND WE ARE VERY HAPPY WITH IT

Jack

Machinery, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2024

Allett - Partful Review

PROS

How it breaks down the complete machine into individual parts, allowing you to both zoom in and out, along with pushing the parts closer or further part.

CONS

That when moving the screen around, it can be very sensitive.

Paul

Retail, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

2

Reviewed April 2024

I preferred the old PDFs

Kind of solved a problem that nobody had. The PDFs and old site were basic but everyone, including customers, could use them to order parts. The new site looks cool, but it takes much longer to get to the F016 numbers

PROS

Looks pretty, reasonably easy to identify parts, but only if the customer is standing next to you

CONS

Very difficult to share the parts diagrams, so my customers continue to use the old PDF exploded diagrams which I then have to translate into the new references

Reasons for switching to Partful

We were forced to. The old system worked perfectly well.

Vendor Response

Thank you for the review, Paul! We appreciate your feedback at Partful. Our team will investigate how we can improve the sharing feature to make it easier for you to use the platform. We're constantly evolving and improving our product. If you have any more requirements, please feel free to send us feedback to support@partful.io or get in touch with our customer success team via your OEM.

Replied May 2024

Stéphane

Sports, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best part viewer ever !

This is the first time I've used this kind of system and I quickly got used to it. It's very user-friendly.

PROS

The application is very easy to use, with the possibility of moving, enlarging and shifting viewing angles.

CONS

It would be necessary to be able to reassemble a few selected parts as you move closer to make sure you're making the right choice.

Lee

Farming, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great parts lookup

PROS

This is by far one of the best lookups we use. The ability to break apart the diagrams is unlike anything else we use across a variety of industries.

CONS

Can't think of any! It really is one the best I've ever used

Simon

Machinery, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best Parts Viewer Around

PROS

Parts Viewer is the best around, with 3d exploration of parts

CONS

Nothing, we use it for all our Allett mower parts

Tom

Machinery, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Seems like a good parts look up system very modern and easy to use.

PROS

Ease of use. With a modern feel. Access to parts list and ordering all in one place.

CONS

With slower internet connection can feel a little slugish.

frankie

Sports, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

So much easier than chasing on the phone

Brilliant. So much less hassle than talking on the phone and quick delivery !

PROS

It was so quick and easy to order and there was no problems with delivery. Or problems with getting the parts wrong like when I talk on the phone

CONS

Not all the machines are on their that I need but they may be added soon

Claire

Mechanical or Industrial Engineering, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Simple to use, efficient ordering

PROS

The 3d diagrams are great enabling easy identification of required parts

CONS

Sometimes the diagrams fly around very quickly

9 Reviews