Luigi's Box

RATING:

4.8

(78)

About Luigi's Box

Luigi's Box is an AI-driven, cloud-based software platform that uses machine learning to help businesses make better decisions by making sense of its data, putting it into context, and understanding how to improve its business processes. The search & autocomplete module allows users to search for products and services in their industry or area of expertise, as well as find information about specific companies. It also provides autocomplete suggestions based on previous searches, so users can quickly find what they're looking for without wasting time typing out long phrases. With the recommender tool users can make better decisions by providing recommendations based on past purchases and other factors like location, time of year, etc. Users can also set up alerts so th...

Luigi's Box Pricing

Please contact Luigi's Box for pricing details.

Free trial: 

Available

Free version: 

Not Available

Luigi's Box Analytics Dashboard
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Luigi's Box Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Luigi's Box

1 - 5 of 79 Reviews

User Profile

Piotr

Verified reviewer

Retail, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

The best search engine for your e-shop

We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

PROS

Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.

CONS

It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.

Reason for choosing Luigi's Box

Free proof of concept. Easy integration. Reasonable prices. High performance.

Reasons for switching to Luigi's Box

Classic elastic search in our store turned out to be the wrong solution

Vendor Response

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

Replied November 2022

Radek

Entertainment, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

LB the search engine that change my site

I can recommend this solution to anyone, it is flexible and very scalable

PROS

It works perfectly well, we have 1.500.000 products so search engine is crusial for us

CONS

- the integration took ages\ - the way of valueing costs by tokens is not clear enough

Reasons for switching to Luigi's Box

SOLR didnt work so well on my site, we have to mcuh problem in congiguring it

Milos

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great search results for eshop

Very good overally. I wish I would not need it and the search in eshop platform we use would be enough, but we do need it and it does what we pay for.

PROS

Everything, that shows in search results can be set up. Additionally, the redirections can be set very easily and navigate customer where we need to have him.

CONS

Search results are sometimes not correct and they need to be fixed manually. For example sometimes it prioritase product that has nothing to do with search query and the right products is only shown in small window next to it. This can be fixed, but must be done manually.

Rastislav

Pharmaceuticals, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Luigi´s box

We have been using Luigi s box for a few years now. In case of problems, their communication was prompt and they tried to solve the problem right away

PROS

User frendly administration. More search options on the e-shop page

CONS

It took quite a while to apply the rules, but that was probably only momentary

Vendor Response

Greetings, Rastislav Thank you for your recommendation and your trust. User-friendliness, cutting-edge analytics, AI-driven search, and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Replied November 2022

User Profile

Frédéric

Verified reviewer

Consumer Goods, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Unlocking Limitless Possibilities in Search

PROS

Out installed search engine didn't meet our needs, so we looked around for different search engines, some very complex other very discover Luigi's Box. Users appreciate it for its extensive customization options, ensuring that nearly everyone can find what they're looking for on our site.

CONS

Some features are tucked away in the depths of the user interface. Once you've grasped everything, it becomes manageable, but initially, it wasn't the most straightforward.The search engine struggles to grasp the seasonality of our product range. We are continuing to work with the support team to improve the situation.

Reason for choosing Luigi's Box

External solution without any impact in our infrastructure.