Brilliant and so refreshing after being stuck with old on-premise legacy software and no-where to go. The team at Iplicit could not be more friendly and helpful, nothing is too much trouble.

It is so refreshing to see a completely product in this crowded space that is head and shoulders above the rest. It is evident that a huge amount of thought has gone into the design, making use intutive and benefitting from curent best practice

Very little to be honest. The software is still developing at a pace, so most of the "nice to haves" have eiether arrived or are on the roadmap

We were relatively early users of the system & after previous experiences of no-one listening to what we were saying in the support department it was rewarding to finally know we were talking to experienced people who understood our queries. This remains the same today as it was when we started. We do feel we have the whole package ... excellent software, excellent service & a system that will stay abreast with technology and legal requirements.

Cloud based as a major factor, it did seem a bit of a leap of faith in the first instance after always having on premises software but two years down the line it already seems very backdated to have it on site with all the issues that go with networks, servers, back-ups etc. As a complete non-techy person these were all things I am happy that are no longer relevant. The flexibility to use the system, you can jump & drill down all over the place that as well as the features makes anything in the past seem really clunky.

To be honest there is nothing I can think I don't like. I am looking forward to the inventory being available so we can move ahead with having everything in one place.

I am generally pleased with this software and enjoy using it

Easy to use. Easy to make amendments Cloud based and can be used anywhere

Inability to get direct bank feeds Occasional delay in response from support team

Training and implementation in nearly all areas has been thorough and easy to transition to. The product clearly has got the area of expertise (the accountants) in the same room as the IT teams. In many products this synergy isn't always evident in the ergonomics of the system.

The customisation options with an in depth training and setup period has enabled clean implementation into the busiest part of our year.

The Sandbox can have a conflict when more than one ticket is being worked on at once. For example one area will reset the sandbox to try and fix their issue and in the process will wipe the work of another areas testing. It seems that there needs to be some way to lock an area from being wiped in the sandbox so that multiple issues can be worked on at once.

It has been a great experience - the implementation was well supported and the go live was less stressful than anticipated. We went more or less paperless overnight!

Iplicit is so intuitive and easy to use. The Finance team have really taken to it and are enjoying using it. It is so easy to import data from other systems we use. We have just had our interim audit and the auditors commented on how easy it was for them to interrogate the transactions and review the "paperwork." If you have a problem the support team is very quick at getting back to you to resolve the issue.

As it is a newish system we do have to ask for new reports or ways of doing things, but the Support team are so quick at getting back to you with a solution it is really not an issue.We made a good decision when we chose Iplicit!