Tharstern Desktop
About Tharstern Desktop
Tharstern Desktop Pricing
Price varies per company and is on request.
Starting price:
£5.18 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Tharstern Desktop
1 - 5 of 34 Reviews
Clifton
Verified reviewer
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Thumbs Up for Tharstern
Our administrative process was always the lagging function within the company - with Tharstern we have managed to get our booking in process (Quote Request to Artwork Approval) down from an average of 4 and a half days to 12 working hours.
PROSAn easy to view dashboard allows for easy training and knowledge gain from everybody who uses the system. Once set up, the system is almost fool-proof and anybody with a basic knowledge of print can do an estimate.
CONSThe Planning Board could be more automated, but I do acknowledge we are a production house that relies on the Planning Board more than most companies.
Reason for choosing Tharstern Desktop
While being slightly more expensive, Tharstern allowed us to integrate both ways without having to spend exponentially on other third party applications/software.
Reasons for switching to Tharstern Desktop
All-inclusive system able to integrate start to finish, with a future view to automation.
Susanna
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
High Quality Product, Great Company to Partner with
Tharstern has allowed us to zero in on the profitability of our business. Down to the specific level of machine profitability or job profitability - we now have a cohesive place to see all this information to allow us to make educated business decisions. The company is great to work with. They are a team of growth-minded individuals that are customer oriented and have a shared internal goal of helping customers achieve their goals.
PROSThe integration process was great! The team held our hands throughout the whole process, helped us map out a plan in detail on how to cover all bases and checked in with us regularly to ensure we were using the software without hiccups. The organized structure of the software really helps a user navigate to their specific destination. Estimates, Invoices, Jobs, Shipping, Estimate Requests - all have very defined areas. One of the best things about the software is the freedom to come up with creative solutions. There's an abundance of custom fields, custom statuses and products and the flexibility to make the software conform to your company's specific needs. If you need a custom field defined to act as a flag for a special circumstance to alert all users - that's an easy addition! As a software developer, this software has leveraged a stable database with an unlimited capacity to create adjacent solutions that work for your company. Integrations with major software and manufacturer affiliations are usually always possible. Their API is a must if you are looking to develop custom solutions. Their support team always has a solution and follows up with each request.
CONSTools that are mobile to specifically work with our mobile staff (i.e. Sales) is a bit lacking. Also, the UI could use some modernization, but it's still very functional.
Reason for choosing Tharstern Desktop
Tharstern was a company we wanted to work with. We enjoyed their business philosophy and it was in line with where we wanted our business to grow. We feel free to ask for help and suggest modifications to the software where we feel are necessary.
Reasons for switching to Tharstern Desktop
It became too difficult to manage custom changes.
Francis
Printing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2020
Tharstern could work for you, it just didn't for us.
I can't say I felt an improvement in my productivity at all while using Tharstern. I'm not blaming the good folks we met at Tharstern, but you really need to make sure Tharstern is the right solution for you. Tharstern was initially deigned for the offset printing world. If you are fully digital and extremely varied then Tharstern may not suit your needs. I had hoped to become an advanced user with Tharstern. Lot's of nice little animated videos out there showing the capabilities, but no user manual as such.
PROSBeing able to group jobs into a single work instruction was a plus
CONSVery "clicky". Almost 10 mouse clicks to perform one operation. Constant timeouts due to our restricted license of 4 users. It generated an enormous amount of paperwork. Filtering information was time consuming compared to single clicks in MS access. Installation process is quite time consuming and complex for a windows program.
Reasons for switching to Tharstern Desktop
We thought Tharstern would streamline our workflow. It did not, but these systems are only as good as the information entered into them. If you have good operators and skilled staff, you could develop your own database with much cheaper database solutions.
Jeff
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Best of Class Print Specific MIS/ERP
Tharstern is now the heart and entire circulatory system of our business operations. It is a powerful system that provides unlimited reporting to monitor key business performance metrics. But this depends on accurate input from users throughout the company, in other words a full commitment to optimal use of the software at every level of the organization.
PROSInterconnected feature-rich modules. Highly customizable with open access to core MSSQL database. Robust reporting functionality (Crystal Reports). External software connections via API, Tharstern developed integrations along with full API access for customer integration development. Customer support in second to none, in my experience. Tharstern is staffed with a broad range of responsive experts who are available to help customers through any level of implementation, integration, and development. Handles multiple facilities, departments, and product lines. We are a commercial printer with 3 facilities, 6 warehouses, operations in offset (litho), digital, wide format, and a range of finishing capabilities. Integrates with web-to-print software and Enfocus Switch for creating fully automated workflows.
CONSThere is not currently a good solution for handling liquid inks for wide format and inkjet press technology (ink consumption based on weight). CRM module is limited in functionality when compared to stand-alone CRM software and full ERP solutions. This is the most versatile and open MIS I have worked with, which equates to a high degree of complexity. To get the most out of the software, company executive leadership must be willing to commit the necessary resources to implementing and operating the software.
Reason for choosing Tharstern Desktop
Best met our needs and provide for future needs and growth.
Reasons for switching to Tharstern Desktop
Others did not meet our needs.
John
Printing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Tharstern
We are still in the implementation phase but my overall experience has been very positive. The implementation team and support staff is responsive (about as well as expected, considering they are 5 time zones away).
PROSThe estimating system seemed to fit our processes better and it flows directly into the job to create proper specs for the production team. It has modern apis for integration with our other applications and actually already had integrations built for our CRM and accounting software.
CONSThere were a few areas where it didn't seem to be as flexible as we would have wanted - one example is with inventory units of measure and pricing units. However, I understand that it is necessary to make the estimating system work well and feed the requisitions to the jobs.
Reason for choosing Tharstern Desktop
We felt that making a clean break to a completely new environment with a modern interface and apis was in our best interests and gave us a solid foundation for our changing print industry.
Reasons for switching to Tharstern Desktop
We had been using our current software for 20+ years and it was not being enhanced or modernized to the level that we desired. They offered new add-ons and plug-ins but were very expensive and just pieced together. Our front-end process needed to be overhauled and Tharstern just fit that process much better.