- Customized for you needs - Easy to use - Quality Results

- I do not have a con, but I do think customers need to test out more than one event to determine quality. Don't expect results on the first event. Optimize and know the audience you want to target.

They help augment my events that we are already doing in the field to enable us to get more bang for our buck by having a bigger, better audience!

I like that they are responsive and their service is great. They drive a good many leads to my events in a short amount of time.

I wish they had a wider security database - especially for executives/directors+

The overall experience has been painful and disappointing. It started off so well, but has slowly declined. Reg is picking back up, but at this point the relationship is tarnished and I am unhappy with how they are handling a long time account. Bullying us to purchasing more and not honoring previous roll over credits seems like a very bad move in the current state of economy. I feel they need the cash flow and are just trying to stay afloat.

When we first starting using Banzai in 2018, it worked great. We had them reaching out to their database as well as our target accounts to drive registrations for events. However, things took a tragic turn in 2019. They added on webinar support capabilities and over promised and undelivered. The dashboard is relatively easy to use to set up events and add goals around registrations. You can easily see where they are in the outreach process in terms of total registrants (with ability to export the list) as well as email deliverability rates. They also have the option to send inMails as part of the cadence, but warned that there is less control over who registers from inMail.

Where to begin! First, the customer service is horrible. In two years we have had multiple account managers who made promises they couldn't keep. We purchased an additional 1,000 credits in early 2019 to use for webinars and at the end of the year had more than 900 remaining. Programs were not launched when they said they were. Emails were severely impacted by deliverability rates, but none of this was communicated. WE had to do our own digging in the dashboard to uncover insights as to why the registration wasn't there. They made every excuse in the book in our weekly calls with no sign of improvement. We were told our credits would be able to transfer to the following year (2020) since they were not able to hold up their end of the agreement and convert a decent majority of them into registrations. At the start of this year we received a new account manager yet again, who is now pressuring us to buy more credits saying the roll over isn't valid and expired. Needless to say, we are very unhappy! We tried to pull in old account managers into the discussion to make them honor their original commitment, but were blocked from this. We had to get our legal counsel involved recently to try and come up with a somewhat fair solution. We now have the next 3 months to use our roll over credits before they expire and we will be required to purchase more or terminate their partnership. I am pretty sure I know what action we will take for Q3 and it won't be to buy more.

We leverage Banzai to drive registrations for most of our Box-led events. We have weekly cadence calls with the Banzai team to review each event and provide updates.

It's user friendly; you can quickly see the event details.

It's not integrated with our CRM.

The Banzai platform is super easy to use, and I love going in and checking progress on events. We are currently running around 25 events, and the platform is a must for us. I also like that we can filter out those we do not want to be contacted prior to the campaigns starting with the use of preview files. We also really like our CSM team.

We had some hiccups with webinars not hitting goals, but Banzai has rolled out a new process for them, so we hope this ups the number of registrants for those campaigns.