Asset Essentials
About Asset Essentials
Asset Essentials Pricing
Contact Brightly Software for pricing information or a quote.
Starting price:
$1.00
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Field Service Software
Most Helpful Reviews for Asset Essentials
1 - 5 of 257 Reviews
Anonymous
Used more than 2 years
OVERALL RATING:
4
Reviewed April 2023
honest review
Frederick
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Review for Asset Essentials
Organization in repair, maintenance, and scheduling service work
CONSThere really isn’t anything I can say I don’t like.
Jason
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Solid System
I enjoy using Asset Essentials. Have not had a bad experience with the program or Customer Support since we became users.
PROSSetup was easy with a little leg work, especially adding assets and equipment, BUT putting that work in on the front end saves you a lot of time in the field, ie. if you need a pump serial and model numbers, you could just grab it from AE. I like how you can customize reporting. I also like that you can update work orders with parts on order info or scheduling info, and the submitter gets an email of the update. Great feature.
CONSAsked all of my staff, and no one had any response for this question.
Reason for choosing Asset Essentials
Mainly because they were exhibiting at an AZA Conference I attended and performed a nice demonstration of the product.
Reasons for switching to Asset Essentials
Reporting from this system was clunky, also no work order real-time updates to the submitter.
Shaun
Plastics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed March 2020
Definetantly not for manufacturing, load time galore
Overall i think this is a very beginner software with a ton of bugs and nonfunctional that they need to work out. Progress with bugs and these functionality problems take way too long if ever to be completed. Honestly wish we spent our money elsewhere.
PROSsetting up Pm's was a nice change from using Outlook calendar Work request made it easier for staff to tell me about broken equipment it does eliminate paper
CONSvery tough to start to use it because the lingo and they way they have it sorted doesn't really apply to manufacturing. to customize alot of thing you need them to do it because we don't have access. plus everything takes 5 at least 5 seconds to load. which doesn't sound like much but every thing you click will have load times. The app is terrible and unusable. load times, restriction in functionality. bugs. Ability to put in meter readings is terribly painful You cant add parts while in a workorder. its a separate page you have to go to. and you can't complete tasks while on a computer.
Reason for choosing Asset Essentials
I chose this one because it had an app and it looked very useful and they said it would be easy to do a walk around checklist with meter readings. It also was on the cheaper side which made it easier to pass on to upper management to buy in.
Trent
Semiconductors, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Customer service
Not sure how many times I can say this is an awesome service. We use this everyday.
PROSWorking with customer service is 1 of the best parts about this service. Not only using all the different parts of this software, the customer service is awesome. When you call the help line you are greeted with it seems like a smile. The help line tech is able to fix 99% of any issue. If they cannot fix it, they get you in touch with the person who can along with keeping you updated with the progress. I have never hesitated to call the help line with any issue. :)
CONSI have been unable to find anything as a con, when it comes to this software.