Buildertrend
About Buildertrend
Awards and Recognition
Buildertrend Pricing
Starting price:
$499.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Buildertrend
1 - 5 of 1,623 Reviews
Bianca
Design, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2022
Buildertrend design/construction office review
Jack
Verified reviewer
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Welcome into the 21st Century
9/10, I haven't had any major problems with the software. Theres not too many glitches, and like I said prior if you put the effort into it, it is 100% worth it. No question. Not only that but you have a great support team to back you up, whether you're a techy or not they can really shed some light.
PROSPhenomenal Software, it should replace everything that a construction company uses. I get that some dont like moving forward to tech, but once you actually put the work into BT to use it, it makes everything so much faster and coordination is top-notch. The fact we can give homeowners access to see whats going on construction wise saves us time and stress. We generally dont need to communicate basic things to them, they can see it for themselves!
CONSThe selections software is still a little bit limited, takes hours of work. Some sort of master template to feed everything would be amazing if it could be implemented in the future. Also the loading glitch, and how I have to "click X" to search another property. Can make going through several properties fast to a chore since it has to refresh so many times.
Vendor Response
Jack, thank you so much for your review and feedback! We appreciate you taking the time to do this. And I'll be sure to pass your feedback along to our Product team.
Replied March 2020
Arthur
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Arthur's BT experience at TCON Homes
It is helping in changing the culture at TCON Homes. It is a bit hard to explain for construction people that planning is more cost effective than starting smashing walls because you are aggregating value doing physical labour.
PROSCommunication of job progress with subcontractors, client portal, upload photos, variatin and owner invoices.
CONSThere is no taxes *yet. No milestones schedule items, but maybe not needed. Hope one day I can see To-dos on Gantt chart (not as a extra line, but a floating point).
Reason for choosing Buildertrend
BT changed fees plans. Honestly, it was confusing and too expensive to use for few projects per year. We are a small company with 4-6 projects per year focusing on growth to be able to build up to 8-10 per year.
Reasons for switching to Buildertrend
BT gives a framework to operate and TCON needed one. It helped me with my arguments to change the estimate software as well. We got Planswift, now we moved to CostX and it is saving time and helping me to standardise products as their workbooks are really powerful.
Ethan
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2018
Could Be a Great Solution for a General Contractor with Large Projects
Overall, BuilderTrend seems like it could be a good solution for companies that build homes or do other large projects like that with subcontractors. It definitely is not designed for companies that do small jobs or many jobs with one client. Be ready with questions when meeting with your BT rep during your 90 day trail time. Have them show you how things are done so you understand how it works 100%. There were a few features that were promised to us, but then when we asked more specific questions, it turned out that those things were not as promised. However, probably a great tool for a general contractor needing to stay organized and wanting to stay transparent to clients!
PROS- Time tracking with overtime automatically calculated. - Job costing with custom jobs/types. Can generate reports so you can see effectiveness of employees. - Different views for job schedule which can be nice - calendar, agenda, gantt. - Can store unlimited photos, videos, and documents. All are organized in folders and can be shared with the client easily. - Can assign multiple employees to jobs as well as subcontractors and their prices and information. - It will show your current costs, so you can see how much the job is costing the client in real time. - Most everything is customizable and template based. - You are assigned a specific rep from BT that will answer all questions and do live training with you - Very helpful. - There are a fair amount of videos available online from other users who are also using the software. - Effective for companies that deal with large jobs with many moving parts and subcontractors. - Client portal for each job that includes notes, pictures, videos, progress, invoices, etc. This all can be hidden from clients as well and customized to how much information you are wanting to share.
CONS- Calendar feature doesn't allow you to drag and drop jobs or scheduled items and also allow clients to view it. You can either drag and drop or have it be viewable to clients. This is fairly simple to switch back and forth, but it adds extra steps. - App is not user friendly for employees or technicians. There are too many buttons to press. - This software only works well for companies that handle large jobs that are long term with many elements. - To-do's are fairly simple and not well designed. Great that you can add photos, videos, docs to each checklist item. But there's only 1 checkbox per item, no title for the item, and no way to make the to-do list required for employees. - If you don't press "save" after uploading photos/videos or writing notes, they will disappear and you can easily erase notes. No window that reminds you to save work before moving on. - Extremely job-based. You must chose the job and then you can view schedule, clock in, add notes, complete checklist, etc. Not easy to view all jobs at same time. - No line items for invoices. - Client portal is set up to be job-based and not client-based. That means every job will have to have a different username for the client to log into. - Overtime that is automatically calculated doesn't automatically calculate a higher rate on the client's budget. - Learning curve is overall fairly steep. As a fast learner and pretty technically able, it took me a while to figure out how the software worked. Not super intuitive. - Not a very updated or attractive look.
Vendor Response
Ethan, we very much appreciate your detailed feedback! We would love to have a member of our Product Team contact you to hear more of how we can make Buildertrend a fit for your industry. Thanks again!
Replied July 2018
Johnnie
Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Buildertrend Review
We have had a great experience with this software.
PROSVery easy to use. Our installers love using it.
CONSThe mobile version needs some help. Not very screen friendly