They have a great and supportive team which is always willing to help.

The ease of use from an admin and user perspective. Offline functionality is essential for us and GoCanvas delivers.

GoCanvas lacks some of the features that other products have. Features they have that other products do not (the dispatch calendar for example) are not built out well enough to be useful for our business. The essential features are there, but I eagerly await the addition of extra functionality as we constantly run into issues of, 'Wouldn't it be great of GoCanvas did this?!' Again, what GoCanvas lacks in features they make up for in droves on the user interface and ease of use. This has made company-wide implementation a relatively easy proccess.

I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

The lack of customization to fit the pet industry.

Horrible, I was with them from there first beta test and it was good in the beginning but now is different with different management. I needed to lower the amount of users we have and they will not let us and are holding us hostage for a year because they want every last dollar from us. We were not leaving them but we had to lower our number of users and they told us to pound sand and then want us to sign another contract. What a scam.

Well I thought they were loyal to their customers but instead they just want to soak you for every dollar without regards to you as a customer.

Don't ever try and lower the number of seats or you are SOL because everytime you add a seat they up your contract and they will not let you lower anything you are stuck until the contract ends. Not even Microsoft soaks you like that.

My experience using GoCanvas has been good overall.

For the most part it is efficient to use.

Some questions are repetitive. Some pictures are as well.

Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Tech support to solve problems is not very deep or responsive.