Field Nation

RATING:

4.0

(4)
Overview

About Field Nation

Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strateg...

Field Nation Pricing

The pricing/revenue model is performance based (cost per transaction).

Free trial: 

Available

Free version: 

Not Available

Field Nation dashboard
Slide 1 of 2

Field Nation Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Field Nation

4 Reviews

User Profile

Allen

Verified reviewer

Telecommunications, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

if you need hands on site, go with field nation

PROS

all the contractors on the ground are the same. Field nation helps you blacklist bad hires and filter for the qulaified hands you need on site to compelte your installations and troubleshooting.

CONS

I dind't have much experience with tech support as I was always dealing with the contractors directly. I woudl say an escalation method with fieldnation would be appreciated but everythign works fine without it.

Anonymous

10,000+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Perfect Solution for Contract Labor

Great way to utilize local technicians, contract labor and to vet new resources!

PROS

Ease of use in filtering areas, skillsets and seeing real time reviews from other companies for individuals applying to an open technician request.

CONS

There is some discrepancy between the labor quality received and the ratings at times. It seems that not every company that is utilizing resources provides feedback or provides accurate feedback since they view anyone sourcing labor as a competitor.

Reasons for switching to Field Nation

Higher quality resources, better technician vetting (with background checks) and ease of system.

Hamed

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2019

Outrageously unfair for companies

Well, we will no longer be using them and we have heard that work market has better pool of resources with more experience and more professional.

PROS

Having an available pool of technicians nationwide to pick and choose from, but very hit and miss.

CONS

completely unfair. you get a turtle tech who will take on a fixed cost project that takes 2 hours to complete for $100, then he gets on site and wastes a ton of time, doesn't follow direction and takes him 6 hours to complete it, guess what, even though it was a fixed job, you will get billed for an additional 4 hours!! Completely unfair to companies.

User Profile

Bryan

Verified reviewer

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great Company great App

PROS

This is a great freelance platform! It is easy to use and to keep track of jobs and offers

CONS

the app works somewhat different than the web based site.