Fieldd
About Fieldd
Fieldd Pricing
Maximum value, simple pricing. Plans as billed monthly. For our pricing plans visit www.fieldd.co/pricing
Starting price:
$149.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Field Service Software
Most Helpful Reviews for Fieldd
1 - 5 of 30 Reviews
Hursh
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Refer all my clients to Fieldd.
Running a digital agency that specialises in the services sector, I often get asked by my clients if they would recommend a software to help them run and streamline their operations to increase efficiency and maximise productivity across every aspect of their business. They often have a solution in place but complain about limitations and things that their existing system just does not do. After I recommend them to Fieldd, they often never complain about their software solution holding them back ever again. I find that it is the first solution to actually help contractors and service companies grow rather than just manage some parts of their business. I will continue to recommend Fieldd to clients.
CONSAs it is an ever evolving platform I envision that there will be some changes in the future. This is not a negative as my collaboration with support staff has led to some improvements already.
Vendor Response
Thanks for your review!
Replied December 2020
John
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Love it!
Overall, it's been a great experience and I believe that Fieldd continues to make improvements. This is why I've chosen to continue using their service. It's heading in the right direction! Best app out there...in my opinion!
PROSWe love that our clients have an interactive way of scheduling their appointments. This also makes the entire customer experience so much more professional and reliable.
CONSThe client list isn't easy to edit. Also, I'd like a better option for employees to login. As of now, we have to create multiple accounts for one person if their duties don't include being a field worker.
Reason for choosing Fieldd
Field is better overall. The current features are unmatched (Customer app, worker app, app editing capabilities, quality control, customer interaction, team chat, etc.)
Reasons for switching to Fieldd
Functionality. Having an amazing customer app has taken our company to the next level! Fieldd is awesome!
Vendor Response
Hi Travis, Thank you for your review, we are so glad to have you with us! We wanted to let you know that workers can have permissions for the CRM and Worker App - hop into their profile and assign the permissions you need :D. We appreciate your business!
Replied May 2023
Ronald
Photography, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
A lifesaver for busy photographers
Fieldd has been a game-changer for my photography business. Before, I was juggling multiple platforms for booking, invoicing, and customer communication. It was a nightmare! Fieldd has bundled everything into one neat and user-friendly package. Overall, Fieldd has saved me countless hours and headaches. It's a one-stop shop for managing my bookings, finances, and client communication. Highly recommend to any photographer looking to streamline their workflow!
PROSmy clients can easily book appointments directly through a sleek online portal. phenomenal customer support. one-stop shop for managing my bookings, finances, and client communication. Fieldd has saved me countless hours and headaches.
CONSThe app is somewhat more optimized for iphone instead of android but it has gotten better.
Reason for choosing Fieldd
it's value and services all in one with a great UI
Laurent
Verified reviewer
Facilities Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2022
a product in developement with no support
poor due to lack of suppory
PROSuser interface is pleasant, overall presentation is above average
CONSno support or support is extremely slow to respond which makes the onboarding extremely tedious
Vendor Response
Updated response 6 January 2023 We have since done what we can to make getting setup with Zapier an easier experience. Zapier templates to popular apps are now directly shown within users' fieldd accounts. Hi Laurent, We reviewed the emails you sent to our support team. Your issue was setting up Zapier. We understand setting up Zapier can be hard, but Zapier is a different company to fieldd. Even though we are a different company, we offered to set up your Zapier account for you. Your response: "I'm going on holiday". The next email you sent us, asked to cancel your account - "I don't have time to setup and I'm not using fieldd". We offered to assist you once more, then canceled your account as requested. We agree Zapier makes it hard to set up their Zaps. However, after trying to speak with you about this unfair review, you told us "It's not my problem, I do not care". Our team's mission has always been to create the best software with the best service.
Replied January 2023
Sebastian
Automotive, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Transformative Software for Unmatched Efficiency and Growth - FIELD Review
The aspect of Fieldd that stands out most prominently is its comprehensive client management system. It simplifies booking and follow-up processes, making it incredibly efficient to schedule appointments and manage client relationships. The automation features are particularly impressive, saving me hours each week that I can instead invest in growing my business and improving service quality. The user interface is intuitive, which makes navigation and usage straightforward even for the less tech-savvy members of my team.
CONSIn all honesty, Fieldd has met all my business needs without any notable drawbacks. Its performance and support have been outstanding, and it continues to be an indispensable tool for my business operations. If I had to suggest an area for improvement, it would be merely out of an abundance of thought, perhaps even more customization options, but as it stands, Fieldd fulfills its role perfectly with no cons to mention.
Vendor Response
Hi Sebastian, Thank you for your review. We truly appreciate it.
Replied April 2024