Optima Pro
Overview
About Optima Pro
Optima Pro is a field service management application that helps businesses manage contracts, warranties, spare parts inventory, and service schedules. It enables businesses to manage the entire pipeline of field operations from anywhere at any time, improve customer experience, and deliver dependable field service. A proper communication channel between office staff and on-site employees is crucial for the field service sector. This facilitates information flow, which helps with the following things:
- Upkeep of customers' service level agreements (SLAs)
- Tracking requests for on-site service
- Giving agents, clients, technicians, and dispatchers access to real-time information
- Technician dispatching for installations and repairs
With the help of real-time ge...
Optima Pro Pricing
Free
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Optima Pro
1 Review
Justin
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Best App for Field Service Operations
Easy to Configure Built In process help that is easy to manage
PROSFlexibility to Customize Complete Service Origination Inbuilt Processes
CONSFaced some problems at the time of integration but team of experts resolve the issue in minimal timeframe.