Mira
About Mira
Mira Pricing
$36 (inc GST) for subsequent users
Starting price:
A$41.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Mira
1 - 5 of 25 Reviews
Frank
Verified reviewer
Facilities Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Great product.
The support is awesome. Prompt understands our needs and requirements very professional.
CONSNone, so far very happy with the product and service.
Vendor Response
Thanks Frank, reach out if you need anything.
Replied February 2024
Muneeb
Individual & Family Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Excellent Flexible Solution
extremely positive, helpful at all points, and heedful to our desires. I trialled the software in its infancy, chose another solution, then came back to mira and found it fulfilling on practically every front.
PROSEase of use, integrated reporting, simplicity, snappy performance
CONSThe crm is not as comprehensive as some other solutions, but those features are promised and at a better price
Reason for choosing Mira
Lighter, cheaper, better specialised, better value, simpler, more well integrated, better looking, and no unnecessary features and functionality being marketed or charged to us.
Reasons for switching to Mira
Formitize costed too much, held data hostage, was too complex and wasteful on resources, not easy to use, and reporting was expensive
Vendor Response
Thanks Muneeb for the extensive review. We are committed to find customer driven improvements (https://feedback.mira.au/) and build these capabilities in order of priority.
Replied April 2024
Peter
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2024
Progressive CRM
Its a good CRM that is fairly priced that is progressive. The customer service provided by the team is exceptional. Within time Mira will be the "Go Too" of local CRMs.
PROSHighly visible calendar with simple editing features.
CONSIt doesn't allow you to use video in the inspection checklist and the lack of customisation in email reminders.
Reason for choosing Mira
Cost and functionality. I inherited Mira when i purchased the business and the benefits of switching versus the major integration project was not worth it.
Reasons for switching to Mira
I Auditor didn't have a CRM function, however their inspection checklist functions were better, but the CRM was the most important function that we needed.
Vendor Response
Thanks Peter, your feedback is welcome and we are adding these to the development plan. Looking forward to working with you further.
Replied February 2024
John
Tobacco, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Jims pest control Rowville Melbourne
Good. Referred some clients to join as I think they can be as good as Formitize.
PROSKeep up the amazing service you provide. Keep updating all new services .
CONSSome issues with sending invoices and the recipient not receiving or going straight to junk mail which I think should not be an option at all as I have to do extra work out of office hours following up client wheather they got the invoice or not (which I should not have to do). This issue could be fixed but I was frustrating a while back.
Reasons for switching to Mira
Couldn’t meet my expectations, Forms all over the place and customers service is 3/10….
Vendor Response
Thanks John, Great to catch up with you this week and sort out a couple of issues. I will check out the invoice delivery issue as it has not been a problem i have heard before.
Replied February 2024
Brent
Chemicals, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great service and great support
Very helpful, when I have a issue they are ready to help
PROSThese guys really help with slow learners and make sure you get the most out of the app
CONSThere could be larger photos on the inspection reports for when using phone but not a issue
Reasons for switching to Mira
Poor customer support , took ages to get any help
Vendor Response
Thanks Brent, glad we are able to help you become successful.
Replied March 2024
