--- title: "Vonigo Software Reviews, Demo & Pricing - 2026" description: "Review of Vonigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/field-service/vonigo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Service Dispatch Software](https://www.softwareadvice.com/crm/service-dispatch-comparison/) / Vonigo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/handyman/vonigo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/handyman/vonigo-profile/alternatives/) # Vonigo Review Custom quote 1 plan Wondering if Vonigo is right for your organization? Our Service Dispatch Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Vonigo 4.5 [(79)](https://www.softwareadvice.com/handyman/vonigo-profile/reviews/) Pricing Pricing available upon request ### About Vonigo Vonigo is a cloud-based field service solution for service businesses of all sizes. The solution's suite of applications is designed to help businesses manage day-to-day operations of service-based organizations, such as cleaning services, HVAC repair, plumbing, pest control, property maintenance and more. The customer management feature allows the user to track different steps of their client relationships from the first contact through scheduling services, creating work orders, invoicing, payment processing and follow up outreach. Vonigo’s scheduling tool features drag and drop functionality and location-based optimization. Invoices can be created directly from work orders, eliminating manual entry. The online payments go directly to the service business’s bank account. Other features include automated route sheets for dispatching, appointment location interfacing with Google Maps, email notifications, on-screen signature capture and pre-built reporting tools. Vonigo is available on a monthly subscription basis that includes support via phone and product tutorials. Wondering if Vonigo is right for your organization? Our Service Dispatch Software selection experts can help you in 15 minutes or less. ## Vonigo User Interface ## Popular Vonigo Alternatives Main Product Vonigo 4.5 [(79)](https://www.softwareadvice.com/handyman/vonigo-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.60Value for money - 4.60Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2743)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1475)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(828)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $259.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(490)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.47Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price ## Vonigo Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Starter/Professional/Premium Plans Available Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Vonigo Features - Popular features found in Service Dispatch Accounting Integration Billing & Invoicing Calendar Management GPS Job Management Mobile Access Quotes/Estimates Real-Time Data Real-Time Updates Routing Service History Work Order Management - More features of Vonigo Access Controls/Permissions Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Audit Management Automated Scheduling Automatic Re-ordering Barcode/Ticket Scanning Calendar Sync Claims Management Client Portal Collaboration Tools Commercial Commercial Moves Commission Management Communication Management Compliance Management Contact Database Contract/License Management Contractor Management Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customer Service Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Digital Signature Dispatch Management Documentation Management Document Management Document Storage Drag & Drop Driver ETA Electronic Payments Electronic Signature Email Management Email Marketing Email Templates Employee Management Equipment Maintenance Equipment Tracking Estimating Facility Scheduling File Storage Financial Management Fleet Management For Carpet Cleaners For Field Service For Handyman Industry For Moving Companies Forms Management For Plumbing Industry Franchise Intranet Franchise Operations Management Historical Reporting Inspection Management Interaction Tracking International Moves Inventory Control Inventory Management Inventory Tracking Invoice Management Job Costing Job Scheduling Job Tracking Lead Management Local Moves Location Tracking LTL/Shared Truckload Maintenance Scheduling Marketing Automation Marketing Management Military/GSA Moves Mobile Alerts Mobile App Mobile Payments Mobile Signature Capture Multi-Location Onboarding Online Booking Online Store Online Time Clock Payment Collection in the Field Payment Processing Performance Metrics Personalization and Recommendation Photo Capture Point of Sale (POS) Preventive Maintenance Project Management Purchase Order Management QuickBooks Integration Real-Time Monitoring Real-Time Notifications Real-Time Reporting Recurring Appointments Reminders Reporting & Statistics Resource Allocation Route Management Route Optimization Royalty Management Sales Activity Management Scheduling Search/Filter Self Service Portal Service Level Agreement (SLA) Management SMS Messaging Status Tracking Storage Management Support Ticket Management Task Management Task Scheduling Team Management Technician Management Third-Party Integrations Time & Expense Tracking Timesheet Management Time Tracking Training Management Workflow Automation Workflow Management Workforce Management Work History Work Order Creation ## Vonigo Integrations QuickBooks Online Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review 8x8 Contact Center Integration rated undefined from -1 review RingCX Integration rated undefined from -1 review Xero Integration rated undefined from -1 review See all 7 integrations ## Vonigo User Reviews ## Vonigo customer ratings - Overall rating: 4.5/5 - Total reviews: 79 ### Rating distribution - 5 stars: 55 reviews (70%) - 4 stars: 18 reviews (23%) - 3 stars: 3 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (4%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.4/5 --- ### Three month experience - Overall rating: 5/5 - Reviewer: Eduardo E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have been using Vonigo for three months now and as with any new platform you need to learn the specifics to be able to leverage the full platform benefits. I am really happy with the interconnections it has with other systems we use like Quickbooks or Authorize.net for credit card transactions. The best part has been their support team, they always reply fast to my questions and if it is too complicated they will prepare small video tutorials for me. #### Cons There is always room for improvement and simplification and the team is open to hearing the ideas and implementing some of them --- ### Service and Fundraising Coordination in one place. - Overall rating: 5/5 - Reviewer: Brian Y. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I use Vonigo to organize fundraising coordination/time-lengths/Donor information, It's useful for juggling multiple projects and schedules running all at one without making a mess of operations. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like to look at donor history, the campaign file, and the schedule all together because it shakes up my day to be running between three different pieces of software just so I can do my follow up. #### Cons There are a few buggy things from time to time that mess with workflow consistency, and some places in the system feel less intuitive when trying to set up new campaigns or entering time. --- ### Extreme Poor Quality and needs major development to be an effective tool. - Overall rating: 1/5 - Reviewer: Jodi L. - Verified reviewer: Yes - Industry: Veterinary - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Poor. I hate this application and I cannot wait until I no longer have to use it for The Dog Wizard franchise. It was a poor decision to select a system like this over a dog based functional system like Gingr. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is little that I have found in terms of this system that I can complement. It may be the way my franchise has installed the product. But in general; the only thing that I can say is a positive about the system is the separation of leads and clients. #### Cons I’ll be prudent and limit my list to the top 10 things: 1. Too many screens to navigate and click through to work in this product. 2. Reports do no reconcile and tell a congruent story - sales should be sale should be sales - report to report they do not reconcile with the same numbers. 3. The time it takes to book a commited lead to a client including appointment and labels. It’s like it was developed in 1990 not 2024. Remember DOS? That’s the feel with a slightly better looking not functioning UI. 4. The pay system is difficult to understand and look up client history 5. The system does not easily track franchise royalty payments vs total sales for franchisee experience. 6. The system support is slow and disjointed. It lacks accountability and SLAs to fix and repair defects timely. 7. The training and “flexibility” of the system just leads to inconsistent use and too many “ways” of working that causes the unreconciled data. 8. The calendar view of the system is hard to read in terms of dates in time of appointments what looks like a 3-4 appointment can really be 330-430. You shouldn’t have to open up each appt to get the real details. 9. The app functionality is way too different from the UI and it’s like using a completely different experience. 10. This is not the last but least scenario; the administration layers of users is too few. There needs to be developed role based access between admin and user. This is critical for a system to function. Never have I not had a system with some layer of management function. #### Reasons for switching to Vonigo It was suppose to be an “upgrade”. There isn’t one franchisee that is happy with the change out of hundreds --- ### Just a review) - Overall rating: 4/5 - Reviewer: Mariia M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Was quite quick to understand how to operate and integrate into the system. Took me about several minutes #### Cons I did not find major problems while using the app. May be will have more answers if I use it more. Let’s see --- ### Completely Custom Solution!! - Overall rating: 5/5 - Reviewer: Sawyer W. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been working hard over the last year to focus in on our customers' booking experience. By working closely with Vonigo's API and developers, we've been able to create something really special on the front-end that our whole team is proud of. On the back-end, Vonigo has a powerful skeleton that is ZIP/Postal code centric. It allows us to go as granular or high level as we want with our day to day zoning and pricing, which is something we leverage differently in each city. The developers, and managers at Vonigo also have our best interests in mind. In under 2 months with Vonigo I was getting the opportunity to give feedback to C-level executives within the company, and truly felt heard. That is something special that you don't see with many companies at all. All-in-all, the custom solution, and attention to detail from the Vonigo team have caused our conversion rates to go way up. This will enable us to soon be moving to a completely online sales funnel. Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in. #### Cons Vonigo has a lot of customization and configurability, because it is designed to fit into so many different industries / types of businesses. That being said it is definitely geared towards quote based service companies. As a flat-rate pricing / timing service company we feel that a lot of the features within Vonigo are rendered obsolete, and are more hurdles to our back-end booking / navigation processes than anything else. Furthermore, a lot of Vonigo's additional features seem a bit better on paper than they are in reality. We still have not found a way to seriously integrate their payment features (poor user experience when paying in person, again, it is more designed for quote-based online invoices), or time tracking features (not as robust as we need), and need to leverage 3rd party applications to handle these two essential things. For Vonigo to be truly all-in-one I feel that these features still need a lot more attention (which they are aware of and working on). --- ### What happened to VOnigo?! - Overall rating: 3/5 - Reviewer: Walt F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered I think my relationship with Vonigo is almost over. We have over 800 stores and it's pretty likely that many of them are experiencing the same issues. When I survey store managers and directors on our Intranet, many of them are using a different product now. I will have to look into that. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The Pros of the software used to outweigh the cons. It used to be a great tool for us to screen and schedule our donation pickups. Now it's just so glitchy and things just stop working ever once in a while and technical support is just about non-existent now. That wasn't always the case. #### Cons Again, it used to be fine. It seems like they either got bought out, changed management style or the tech support department is under staffed due to covid? Whenever I need tech support now, first they try to tell me there isn't an issue, then they tell me is not fixable, then when I really get firm with them , suddenly they are able to fix it. I sympathize with covid labor shortages but if that's what's going on, I would rather hear, "Be patient, we are working on it..." than, "There's nothing we can do to fix the problem we suddenly created!" #### Reasons for choosing Vonigo Better interface and usability at the time. --- ### Continues to work for a nationwide business. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support team is always accessible and can speak with a real person most times of the day for any issues we had. It also helped manage and pull sales, profit, booking reports from all our franchisee units across the country. It also provided us with a booking/calendar integration system for customers to book slots only when our mobile service vans were available. It also allowed us to create promo codes on-the-fly to be used on our website immediately after creation. The list of features goes on, but we are continuing to use their service everyday. #### Cons It is pricey, and there are some bugs that have caused us to lose sales, however, all issues were eventually remedied after escalation to a manager. #### Reasons for choosing Vonigo It was a Canadian company, and we like to support local. --- ### This software is a great match for my business with new and recurring appointments. - Overall rating: 5/5 - Reviewer: Darlene J. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The multiple ways to do client lookups that works quickly. enter the phone number while the phone is ringing and by the time you say hello you know who is calling. #### Cons Employee scheduling is a manual process that does not allow for recurring start/end times and days working. Each day must be entered manually, tedious. --- ### Vonigo Review - Overall rating: 5/5 - Reviewer: Courteney H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered My experience has been great. The support team goes above and beyond if I ever have any questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that it is simple and easy to use. The support team is superb. #### Cons Right now, it doesn't integrate with Google calendar. --- ### Vonigo - Overall rating: 5/5 - Reviewer: Timothy S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered We're launching a franchise system. Without a software like Vonigo, I'm not sure how we could do it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features are endless. It's really robust. #### Cons No cons really. It's just a lot to learn. --- Showing 1 - 10 of 79 Reviews [See All Reviews](https://www.softwareadvice.com/handyman/vonigo-profile/reviews/) ## Vonigo Popular Comparisons [Housecall Pro vs Vonigo](https://www.softwareadvice.com/construction/housecall-profile/vs/vonigo/)[Jobber vs Vonigo](https://www.softwareadvice.com/field-service/jobber-profile/vs/vonigo/)[ServiceTitan vs Vonigo](https://www.softwareadvice.com/field-service/servicetitan-profile/vs/vonigo/) [Compare All Alternatives](https://www.softwareadvice.com/handyman/vonigo-profile/alternatives/) ## Other Top Recommended Service Dispatch Software [AllyPro](https://www.softwareadvice.com/inventory-management/allypro-profile/) **0.0** (0) Recently recommended **6** times [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2743) Recently recommended **3** times [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1688) Recently recommended **0** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1475) Recently recommended **0** times Stuck Between Options? 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