Weave
About Weave
Weave Pricing
Please contact Weave directly for pricing information.
Starting price:
$129.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Weave
1 - 5 of 476 Reviews
Cari
Health, Wellness and Fitness, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed February 2023
Weave is excellent!
Annelise
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Essential for business
I love the way the platform interacts with our patients. They are always growing and adding new products. Some I stay with and some I don't. But I love the fact that the company is always looking at improving the products and experiences for users.
CONSISometimes it's hard to know who to contact and get help for issues needed. The company has grown so fast, there always seems to be a new rep assigned, and another one calling me.
Sam
Verified reviewer
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2021
Great Product. Support Absolutely is the Worse.
When it works, its great. When it breaks, plan on spending an extremely long time to get the issue rectified. Support is: Very slow with acknowledging an issue. Slow response to the issue at hand. No sense of urgency, especially when phones are lifelines of the business. Constantly explaining to each support rep of how our particular system is setup. Most all frontline reps are not familiar with an enterprise setup resulting is trial and error troubleshooting.
PROSHippa compliant, Chat features, simple interface, all-in-one product
CONSSupport is terrible. Extremely long wait times both by phone, chat and email. If deploying in multiple locations, be VERY CAUTIOUS. Sales reps are quickly to sign you up, and no single point of contact.
Reason for choosing Weave
Hippa Compliancy.
Staci
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Weave is the best!
I couldn't be happier. It's easy to use, great customer service.
PROSEasy to use, saved us a ton of money on credit card processing. Makes my job easier even when closed.
CONSI have zero complaints. I love everything about Weave.
Reason for choosing Weave
Weave was better. Had better options and saved us money.
Reasons for switching to Weave
Was a better product and saved us money.
Amanda
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2024
Wish we didn't sign up for it
Awful. I wish we never signed up with Weave. I will be looking into other communication software's and asking for a full refund. This is a joke of a company.
PROSThe Weave desktop app is a nice feature . It is small and easy to use. The only good thing about Weave.
CONSYou guys are horrible company. Our Weave has not worked properly since we signed up with Weave. The fax didn't work for over 2 months, the payments are not writing back to Open Dental, confirmations are being sent to patients who are no longer on that day and patients accounts are unable to be pulled up. I keep being told-'were escalating this to Tier 2, to Tier 3', but they are simply passing the blame and keeping me in limbo.
