Zippity
About Zippity
Zippity Pricing
Starting price:
$89.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Field Service Software
Most Helpful Reviews for Zippity
1 - 5 of 12 Reviews
Welly
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Top shine
Scheduling on the go, everything being on an app easier for my staff. Great record keep
CONSNot able to get reviews from clients. Which the text notifications would make a sound like when I receive a text from a number. The notifications come in like an email and have to keep checking the phone to see if any came in.
Reason for choosing Zippity
Having it all in an app was a big game changer
Reasons for switching to Zippity
Smoother process with the app and customer service. Other guys had no customer service
Nelson
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Took the time to write this because they continue to go above and beyond for my business
Positive!
PROSTheir customer service is incomparable. I’ve dealt with a lot of companies that once they get their money the customer service immediately lacks. Big shout out to [SENSITIVE CONTENT], always picks up the phone no matter what and is always friendly and ready to help tackle the few kinks we had to work out
CONSDon’t have any complaints so far, that’s why I wanted to leave this review because it’s rare to find companies that follow through
Reasons for switching to Zippity
Better customer service
Paul
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed November 2021
Zippity - Anything Buy Zippity For Your Team
The customer service was good, but when things went wrong there is no compensation. The system often allows customers to book when the schedule is closed, tire sizes are not what the customer has, the system loads slowly, payments can only be ran at the end of the day, and you end up doing more work.
PROSThe software allowed customers to book online. Things bottom out from there. Ensuring the information is accurate, unable to process payment at time of service, and a lot of guessing. The software has great intention behind it, but in real world applications, the software leaves much guessing. Often times you will find that you will be doing three times the work than just taking a phone call from the customer.
CONSEnsuring the information is accurate, unable to process payment at time of service, and a lot of guessing. The software has great intention behind it, but in real world applications, the software leaves much guessing. Often times you will find that you will be doing three times the work than just taking a phone call from the customer.
Reason for choosing Zippity
The customer service was good, but when things went south it was every man for himself.
Reasons for switching to Zippity
Zippity made an offer where the system was all inclusive with the online booking, CRM, tracking, and dispatching. I regretted the switch almost immediately.
Lauren
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Superior Windshield Repair
We have loved our experience with Zippity, I strongly believe Zippity has helped our company grow by eliminating some of the stresses created by company growth.
PROSWe love that the system is user friendly for our team as well as our clients. We love that clients can book themselves and communicate directly through the app.
CONSWe know your company is still growing so I can't really say that there is something we like the least, but somethings that would be helpful to our industry are... -Having a spot for day notes that everyone can easily see -We have mobile and shop hours- We wish we could have split hour blocks at shop and time frames for the road.
Reason for choosing Zippity
We liked that Zippity gave our clients the freedom to reach out and request a quote or schedule themselves.
Euwayne
Automotive, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The software I knew I needed, but didn't know how badly I needed it
While the software itself has been irreplaceable for my business in that past several months, the customer service has also been equally phenomenal! Very helpful, and quick to reply, it's clear that mine and my customer's experience matters to them, and that is invaluable.
PROSAs a sole proprietor and one-man operation, this software has basically given me the "office assistant" I so desperately needed. Especially in the areas of booking appointments and clear communication with the customer. This software has maximized my business is the best way!
CONSof course the only thing that would top this off is having integrated vehicle specific industry labor times, and also being about handle all my accounting and tax reports from the admin application. But all that would drive up the price of the software significantly I imagine, so don't do that yet. :)